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Serenade of the Seas Review

4.5 / 5.0
Editor Rating
1598 reviews
12 Awards

My Serenade for this cruise

Review for Serenade of the Seas to the Bahamas
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10+ Cruises • Age 70s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Jan 2015
Cabin: Deluxe Ocean View Stateroom with Balcony

We have taken 8 cruises out of New Orleans,4 of them on Royal Carribean,we got there a little early,checked our luggage,parked our car.We stopped and talked to a family that were just getting off of the ship,they had sailed the previous week. They told us there had been a rain storm,that had shorted out some wiring,that had started a fire and set off the sprinklers from the front of the ship ,top to bottom.Of course,you never know how accurate this info is,because no one on any of these ships will ever give you a straight answer.

We started getting recorded messages on our phone to delay embarkation first to 12pm,then 1pm,3pm,there was a list of staterooms that had been cut,we were not on the 1st list,about 4pm the list was revised,our cabin was not on that list either.There were people standing everywhere,a lot of them with luggage,people in wheelchairs. What a MESS!!! The idiots at the port II guess they worked for RC,They treated all of us like we were inmates at a prison,waiting for transport.We were finally able to board around 5pm,we waited in long lines and walked past a room full of people,whose cruise had been canceled,they were waiting to find out there fate.

We did not sail until 12 pm the next day. We were told that they had worked on the mechanical breakdown for 36 hours.The crew never stopped patting themselves on the back,the entire cruise.No one ever mentioned the hardship the passengers endured.

Cabin Review

Deluxe Ocean View Stateroom with Balcony

Cabin E1

See above

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