Ventura Review

4.0 / 5.0
850 reviews

Huge disapointment

Review for the Western Caribbean Cruise on Ventura
wadley
6-10 Cruises • Age 70s

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Additional details

Sail Date: Jan 2015
Cabin: Outside Twin with Balcony and Shower

Just returned from a Ventura cruise and was hugely disappointed. The staff are delightful and very caring but the standards have dropped rock bottom. No silver service in the dining rooms which we were not aware of until we were on board, no mention of this in the brochure. Bay Tree restaurant the food was awful we only ate there three times out of the whole cruise.

Self service was okay but people walking in with bathing costumes and no shirts is not acceptable. Where were the staff to stop them? People pushing and shoving to get food was terrible.

The children on board during term time was amazing and their behaviour was awful the parents didn't seem to worry about them. Jacuzzi was full of very young children without supervision could have been a nasty accident but no crew to bring order to the situation, children jumping and splashing in the pools which is not supposed to be allowed.

Cabin Review

Outside Twin with Balcony and Shower

Cabin very clean

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