When I first booked this 'expedition ship/coastal ferry' I was concerned that the experience would not be good. But I was wrong. The Trollfjord was wonderful! Though not a true cruise ship in the American sense, it offers comfortable cabins with nice views and above all very good food. Dinner aboard is especially nice since the food quality and presentation was equivalent to a 5 star restaurant. I do want to mention my concerns after completing this trip from Kirkenes to Bergen.
1. families with small children should be sectioned off far from the main diners as they are quite irritating to listen to. The restaurant is one room and you can hear small children anytime they make noise. Our cruise was only 34%booked so this seemed to be a problem with many meals.
2. Unlike every cruise ship in the universe, this one charges passengers to drink tap water for lunch and dinner. How aweful and stupid? Whoever came up with this idea needs to be fired. This presents a major inconvenience and the cruise line seems to think that because some restaurants charge for table water, that all passengers should suffer this additional charge.
3. Large suitcases will NOT fit under the bed and the room (even a standard suite) is not that big.
The ship makes numerous stops, some as brief as 15 minutes along the coastal route and this is very interesting. Fascinating scenery even in snowy weather was one of the highlights. Prospective passengers should be aware that an expedition ship has no movies or show lounges or entertainment. The staff is very responsive. Cabins are cleaned daily and one should be aware that cleaning begins as early as 8am and ends at 3pm. So for aurora hunters who stay up all night, this can present a challenge unless you put your DO NOT DISTURB card on the door.
Cabin showers are hot and perfect. The line provides face cloths (spotty delivery), face towels and bath towels as well as shampoo and bath gel.
WARNING: travelers should prepare for rough seas in winter and sea sickness bags are provided. You will need them. Take either medications or other measures to mitigate this situation.
Trollfjord can carry up to 822 passengers in 301 cabins. Most are European. We were in a standard suite with a small flat screen TV. CNN was one of the 7 channels present. There is a small minibar. Note that everything on this ship costs money. But we did get a free hat and coffee mug. Our suite was 701 adjacent to the bridge. The room also had a phone, hot water boiler, good lighting, large bed, chair, sofa, small table and 2 night stands.There was no problem getting an assigned table for 2 at the restaurant on deck 5.
WIFI is free and may work well or not. There are 4 PCs on deck 8 and they are first come first served. No printer. WIFI is on deck 7 and deck 8 but not everywhere. Port side cabins get to see all the ports. Tap water in the bathroom can be drunk without problem. Room lighting is very good. There is a small closet with 4 hangars. I dont know why the ship designers failed to realize that with limited room, large suitcases should fit under the bed as they do on every other cruise line on which we have sailed.
Small, but adequate on port side. Adjacent to bridge and convenient to elevator. No problems in the room experienced except the thermostat did not always regulate the room temperature.