CABIN:
The cabins on the Rotterdam are a little larger than on a lot of other cruise lines. However, we endured banging noises in our cabins which got worse at night making restful sleep an impossibility. There was such a strong smell of rotten garbage in the cabins and even up in the lounges that we felt nauseated. They seemed to have problems with temperature control in cabins and lounges - we saw people with blankets wrapped around them sitting in lounges and we couldn't't adjust the temperature in our cabins. You could turn the dial, but it didn't make any difference in the cabin temperature. There were problems with the telephone message system and the wake-up call system. The toilets stopped working at one point (not just in our cabins). The carpeting and the windows were filthy.
SERVICE: