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Queen Mary 2 (QM2) Review

4.0 / 5.0
Editor Rating
1206 reviews
10 Awards

Shattered dreams

Review for Queen Mary 2 (QM2) to the Middle East
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paulstevens48
2-5 Cruises • Age 70s

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Sail Date: Jan 2015
Cabin: Balcony

We booked the first leg of QM2 round the world cruise and it turned out to be nothing but a huge disappointment. We did not like the queen mary - the layout is so weird you need to take a cotton reel otherwise you will get lost - some people describe it as quirky. Food in the Brittania restaurant was excellent but oh dear the Kings Court buffet reminded me of a very busy motorway service station, the same food, tables not cleared and very noisy.

The shattered dreams really came to the fore with the ports of call. The cruise was advertised with two calls to ports in Eygpt giving access to the pyramids and Luxor. These were cancelled and in their place was Aquaba in Jordan giving access to Petra but the other port added was Some god foresaken container port in the UAE which had absolutely nothing to offer - Hardly a like for like replacement. The other highlight of the cruise was "cruising the Suez canal". We were held for over 24 hours at Port Said and eventually sailed through the canal overnight - much to the annoyance of lots of passengers. To make matters worse this delay resulted in Aquaba being missed and eventually Muscat was added as a replacement, again hardly like for like. The response from Cunard was "read our terms and condition" and from the Captain when we reached Dubai. He was sorry if any passengers were disappointed but he had called at the number of ports he was contracted to call at.!!!!!!!! Finally lot's of felloow passengers who had cruised on other Cunard ships said that QM2 was very poor compared to Victoria or Elizabeth. Cunard will have to try very hard for me to use them ever again

Cabin Review

Balcony

Cabin BB

A huge disappointment and Cunard just hide behind terms and conditions. lots of very disgruntled customers.

3 Helpful Votes

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