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We've sailed Princess five times. We like the line, even with the sales push, but this cruise was just okay. You have to pay for some things that used to be included, like king crab and lobster, and the ship needs repairs and upgrades... The ship just feels worn, and some failing systems are evident. Our shower sprayed dark brown dirty water one morning. It was disgusting, it turned my towel brown, and we could see grit in the water. The maintenance guys were fast and had the shower fixed in less than four hours. We were allowed to clean up in the spa. The big screen is dying too, which made the movies under the stars less enjoyable. According to the maintenance workers examining the screen from the pool deck, it's been dying for several years, "but it costs over $1,000,000 to repair because the supporting framework around the screen has to be cut out, and that can only be done with the ship out of service in dry dock. The crew did a great job with the various failures we encountered, but there would be fewer challenges if the ship was in better shape. My husband and I would also prefer to pay a few bucks more to avoid the constant sales pressure, but you see that nowadays on most cruise lines. Cruise pricing hasn't changed much over the last twenty years, so the lines have had to make more and more money from the extras, like those annoying photo-ops that block the crowd from getting off the boat. My husband and are are grateful the Princess has further restricted smoking areas. We'd be tickled pink if they'd stop the smoking in the casino too. If that happened we might enjoy a little gambling, and we wouldn't have to hold our breath walking through to the theatre!

Ship. Needs repairs/refit

Ruby Princess Cruise Review by Scooter83

Trip Details
We've sailed Princess five times. We like the line, even with the sales push, but this cruise was just okay. You have to pay for some things that used to be included, like king crab and lobster, and the ship needs repairs and upgrades... The ship just feels worn, and some failing systems are evident. Our shower sprayed dark brown dirty water one morning. It was disgusting, it turned my towel brown, and we could see grit in the water. The maintenance guys were fast and had the shower fixed in less than four hours. We were allowed to clean up in the spa. The big screen is dying too, which made the movies under the stars less enjoyable. According to the maintenance workers examining the screen from the pool deck, it's been dying for several years, "but it costs over $1,000,000 to repair because the supporting framework around the screen has to be cut out, and that can only be done with the ship out of service in dry dock. The crew did a great job with the various failures we encountered, but there would be fewer challenges if the ship was in better shape. My husband and I would also prefer to pay a few bucks more to avoid the constant sales pressure, but you see that nowadays on most cruise lines. Cruise pricing hasn't changed much over the last twenty years, so the lines have had to make more and more money from the extras, like those annoying photo-ops that block the crowd from getting off the boat.
My husband and are are grateful the Princess has further restricted smoking areas. We'd be tickled pink if they'd stop the smoking in the casino too. If that happened we might enjoy a little gambling, and we wouldn't have to hold our breath walking through to the theatre!
Scooter83’s Full Rating Summary
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Cabin Review

Balcony
Cabin BA B625
Nice cabin, but a bit worn. Everything was a bit worn, and some things didn't work properly... Shower spewed dirty brown water, but was fixed in under four hours. TV control was missing back and in need of batteries, carpet was showing signs of wear. (Same as other ships systems, like failing laundromat token system, dying TV on deck, rusting deck seams and stanchions, etc, etc.) She just needs some time in port.
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