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My family of four sailed out of Basel in December, 2104 on the Viking Magni Rhine Getaway. Positives: New beautiful ship with a sleek and comfortable design; extraordinarily well-designed staterooms that maximize space and efficiency (NOTE: see below note regarding room odor); wonderful captain and terrific tour guides. Negatives: 1.Having taken a Uniworld Seine River cruise two years earlier, I can say that Viking service does not match Uniworld's. If you can afford the price difference, opt for a Uniworld cruise. This was seen most strikingly in the dining room when at times, there was five to ten minute wait to get a fork or a refill on coffee (this may seem minor to some but it's a little frustrating when it happens numerous times.) 2.This lesser quality of service was also reflected in the odor (sewage like) that was often detected on the Main Deck/lowest level. While the front desk staffer curtly and a little rudely brushed off the complaints, we often saw maintenance personnel working outside those same staterooms when the odor was particularly strong. If you're booking a room on the Main Deck on the Magni, avoid those rooms closest to the main stairs. 3. Because of the holidays, our itinerary was a little different than advertised. There was little explanation for the changes or information on the substitute ports. If we hadn't been on a Uniworld cruse, I'd probably would've have given Viking a better review but now I see a definite difference in the level of service. River cruising is a terrific way to travel Europe (awesome for families!) A Viking cruise is still a treat but if money is no object, book a Uniworld trip.

Viking Rhine River Cruise Good Not Great

Viking Magni Cruise Review by Judith50

Trip Details
My family of four sailed out of Basel in December, 2104 on the Viking Magni Rhine Getaway.
Positives: New beautiful ship with a sleek and comfortable design; extraordinarily well-designed staterooms that maximize space and efficiency (NOTE: see below note regarding room odor); wonderful captain and terrific tour guides.
Negatives: 1.Having taken a Uniworld Seine River cruise two years earlier, I can say that Viking service does not match Uniworld's. If you can afford the price difference, opt for a Uniworld cruise. This was seen most strikingly in the dining room when at times, there was five to ten minute wait to get a fork or a refill on coffee (this may seem minor to some but it's a little frustrating when it happens numerous times.)
2.This lesser quality of service was also reflected in the odor (sewage like) that was often detected on the Main Deck/lowest level. While the front desk staffer curtly and a little rudely brushed off the complaints, we often saw maintenance personnel working outside those same staterooms when the odor was particularly strong. If you're booking a room on the Main Deck on the Magni, avoid those rooms closest to the main stairs.
3. Because of the holidays, our itinerary was a little different than advertised. There was little explanation for the changes or information on the substitute ports.
If we hadn't been on a Uniworld cruse, I'd probably would've have given Viking a better review but now I see a definite difference in the level of service. River cruising is a terrific way to travel Europe (awesome for families!) A Viking cruise is still a treat but if money is no object, book a Uniworld trip.
Judith50’s Full Rating Summary
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