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Boarding was an apocalyptic chaos, despite the fact there was to be priority embarkation. Took us an hour to get to the gangway only to be told that we had to back to check-in because they had forgotten to give us health declaration forms. An hour later we were on board. Somebody else's bag turned up at our door with our bag tag 24 hours after boarding. We returned it and liberated our own bag from the ship's office. The cabin was superb. These guys know how to drive a 114 thousand ton ship! Service attitude was superb. Food was mediocre at best. I thought this is an Italian boat? They should know something about food. The bars were great. Our balcony was superb. Disembarkation was an apocalyptic mess again. Finally found our suitasuitcases about a kilometer from the place we were directed to. Still - will do it again.

All in all we loved it

Costa Serena Cruise Review by circum95

Trip Details
  • Sail Date: December 2014
  • Destination: Middle East
  • Cabin Type: Suite with Balcony
Boarding was an apocalyptic chaos, despite the fact there was to be priority embarkation. Took us an hour to get to the gangway only to be told that we had to back to check-in because they had forgotten to give us health declaration forms. An hour later we were on board.
Somebody else's bag turned up at our door with our bag tag 24 hours after boarding. We returned it and liberated our own bag from the ship's office.
The cabin was superb.
These guys know how to drive a 114 thousand ton ship!
Service attitude was superb.
Food was mediocre at best. I thought this is an Italian boat? They should know something about food.
The bars were great.
Our balcony was superb.
Disembarkation was an apocalyptic mess again. Finally found our suitasuitcases about a kilometer from the place we were directed to.
Still - will do it again.
circum95’s Full Rating Summary
Enrichment Activities
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Cabin Review

Suite with Balcony
Cabin S 7283
Loved it! Spacious and tasteful.
Libra Deck Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins