We have been lucky to have sailed on approx 15 previous cruises, including Thomson but sadly the standard of food and service we experienced on the Majesty was very average.
To start with a few positives the entertainers on board were quite good with all the shows full most nights and the guest comedian was universally popular. My one critisicism here would be the time of some of the late shows started at 11.30pm. Too late for many of us who had to get up early the next day.
The food on every previous ship I have been on has always been top quality, but alas on this cruise this wasn't the case. The food served in the buffet restaurant was average, but presentation poor. The alternative option was to use the waiter service which was on the whole average. A number of servers didn't understand English so extras like salad dressing and mustard never arrived
Menu Choices each night were very poor, with just two starters and four main courses available. If you wanted steak you had a premium of £10 to pay. In brief if you didn't like pork you were disappointed, as it featured almost every night!
The price of drinks on cruise whips varies widely so a bottle of house wine for £14.50 isn't excessive. Draught Lamar is £3.95 a pint. You can of course pay for the unlimited drinks package but it will cost you £230 each per week! So unless you intend drinking all day think carefully.
The trips on board are not widely advertised and like most companies, they aren't cheap. Unlike other ships little information was provided to those of us wanting to go it alone. We didn't get any port talks at all.
The cabin we had was clean and tidy but 'tired'. We found most staff welcoming and approachable
We will not be rushing to book a Thomson cruise again. It's clear that financial cuts have hit this ships ability to provide a good service hard, I hope other cruise lines don't follow suit
Clean but tired. Stewards were excellent.