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From the moment we stepped on board it was obvious that this was not going to be fantastic. No lanyards available until i did a sit in at the shop and then they were for Alaska 2014 and Alaska 2013. It took 80 minutes and 3 calls to get coat hangers for my stateroom. My room card failed twice and my drinks card 4 times. each time i was expected to tramp down to the main deck and have it fixed even though i have a walking disability. Service was lack lustre and room service took up to 90 minutes. The captain was non existent and I only briefly saw him at a mariners lunch where he told us to reverse mortgage our houses and do more cruises. Then he didn't even stay to eat with us. On level 2 you could smell sewerage and the crew were not able or prepared to control or supply entertainment for over 350 under 18s. I was told HAL were a 5 star line. i have traveled with Princess and P&O and frankly they both were 100 times better. Frayed carpets and broken windows. Life boats with railing falling off. Do yourself a favour and don't travel on the Oosterdam

Worst holiday of my life

Oosterdam Cruise Review by philjmw

Trip Details
  • Sail Date: January 2015
  • Destination: Southern Caribbean
  • Cabin Type: Deluxe Ocean-View Verandah Stateroom
From the moment we stepped on board it was obvious that this was not going to be fantastic. No lanyards available until i did a sit in at the shop and then they were for Alaska 2014 and Alaska 2013. It took 80 minutes and 3 calls to get coat hangers for my stateroom. My room card failed twice and my drinks card 4 times. each time i was expected to tramp down to the main deck and have it fixed even though i have a walking disability. Service was lack lustre and room service took up to 90 minutes. The captain was non existent and I only briefly saw him at a mariners lunch where he told us to reverse mortgage our houses and do more cruises. Then he didn't even stay to eat with us.
On level 2 you could smell sewerage and the crew were not able or prepared to control or supply entertainment for over 350 under 18s.
I was told HAL were a 5 star line. i have traveled with Princess and P&O and frankly they both were 100 times better. Frayed carpets and broken windows. Life boats with railing falling off.
Do yourself a favour and don't travel on the Oosterdam
philjmw’s Full Rating Summary
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Cabin Review

Deluxe Ocean-View Verandah Stateroom
Cabin VC 4174
Nice enough room, but stewards were very lazy and did the bare minimum
Navigation Deck Inside Cabins, Balcony Cabins, Suite Cabins