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Celestyal Crystal Review

4.5 / 5.0
Editor Rating
220 reviews
12 Awards

Avoid Cuba Cruise!

Review for Celestyal Crystal to the Western Caribbean
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Travel Bug 54321
10+ Cruises • Age 30s

Rating by category

Value for Money
Public Rooms
Fitness & Recreation

Additional details

Sail Date: Dec 2014

AVOID! We have done almost 20 cruises and this one is by far the worst one ever! If you are expecting the same quality service you receive with other cruise lines such as Royal Caribbean, Princess, Celebrity, Holland America, Viking, Cunard, etc., avoid Cuba cruises! Staff friendliness is in short supply!

Not only is the large majority of the staff rude, you do not get good value for your money! We stayed in a suite (only 8 on the boat and we had 3 of them), which was nice and housekeeping was great; however, get ready to pay for everything extra, I mean everything, even your safe…

It is an older ship and the tacky decals and lighting doesn’t do a good job of hiding its age.

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