We sailed on the "Balmoral" on 21 December. The "meet and greet" parking at Southampton was very courteous and efficient. Although the City cruise terminal was being renovated the temporary departure lounge was satisfactory. Boarding was very swift (aided greatly bt membership of the "Oceans Gold" club).
The ship looked in good condition as it had only come out of dry-dock two days earlier.
We has accommodation on Deck 6 (main deck) which was fine. There was sufficient storage space and the air-condioning was effective. The picture window added to the overall aspect of the cabin. Overall it was in good condition.