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I did a back to back on Princess over the holidays and came back extremely disappointed in the drop in Princess Standards and amenities. They did not have an omelet or pasta bar on this ship, which its competitors from Carnival to Celebrity seem to have made a standard feature. There was not any area that contained additional sauces like soy, tabasco, ketchup or steak sauce anywhere in the Horizon Court. Newsflash Princess, passengers are becoming more diverse in the cuisine preferences and background, and you need to please them all – not just the American pallet. Cabins were cramped and I always had to make sure my wife was not partially dressed and in view of the hallway whenever I opened the cabin door. Several times during the cruise we ordered wine and then were told later –like up to 20 minutes later in the MDR that it was not in stock. Don’t they provide that information to the dining staff before their shift? The Chef’s table while glitzy, lost the intimacy that we experienced in other ships. Also – I did not appreciate the entertainment by staff in the MDR – we were trying to get to know other cruisers and had this forced on us. Give the passengers the right to an uninterrupted dinner if they choose, please. The addition of the high top tables in the Horizon court frustrated several of the older diners – they were difficult to maneuver around when Horizon Court was busy and were inaccessible by many. And the upsell – the foot clinic, the wine tasting, the after dinner drinks, the spa advertising, it was worse than the Christmas consumer advertising we were hoping to escape. Princess Cays is not even worth the tender ride out. Better to stay on the ship and enjoy a peaceful and (rare) uncrowded day on the ship. Also noticed that there was very limited bar service on deck as well, and many of the staff turned out to be not good at comprehension. My wife had to tell one server 3 times that she wanted a club soda – not too difficult, but the server had a hard time understanding. The addition of the fountain on the top deck did not make up for the lack of the pool on the fantail. Also, on the 26th of December I have had enough of the Christmas music until next December. But no, the piped in music and even certain entertainers kept it going ad nauseum. Many people were disappointed by the lack of Christmas decorations, but they simply did not have space on the ship to add anymore as it felt incredibly cramped with such a large amount of passengers. It seemed like this ship was a training ground for many staff as they were endlessly asking others how to do their job or giving answers that were not acceptable to passengers which resulted in escalation to higher ups. We witnessed the women in the Cruise Director Staff be incredibly rude to others several times. And the design flaws, no stairs midship, cramped workout area that people had to walk through and the downsizing to add additional venues that were rarely busy seems like a waste. But the worst was eliminating the Explorer’s Lounge. That was our hangout after several cruises and the removal of this venue plus the downsizing of the Wheelhouse was a detriment –not an enhancement to prior Princess ship designs. All in all we had a good time but it was mostly due to the itinerary and being with a loved one. But never again Royal Princess. And you, sister ship Regal, are also grandfathered in.  

Less than

Royal Princess Cruise Review by Sweet Fountain

Trip Details
I did a back to back on Princess over the holidays and came back extremely disappointed in the drop in Princess Standards and amenities.
They did not have an omelet or pasta bar on this ship, which its competitors from Carnival to Celebrity seem to have made a standard feature. There was not any area that contained additional sauces like soy, tabasco, ketchup or steak sauce anywhere in the Horizon Court. Newsflash Princess, passengers are becoming more diverse in the cuisine preferences and background, and you need to please them all – not just the American pallet.
Cabins were cramped and I always had to make sure my wife was not partially dressed and in view of the hallway whenever I opened the cabin door.
Several times during the cruise we ordered wine and then were told later –like up to 20 minutes later in the MDR that it was not in stock. Don’t they provide that information to the dining staff before their shift?
The Chef’s table while glitzy, lost the intimacy that we experienced in other ships. Also – I did not appreciate the entertainment by staff in the MDR – we were trying to get to know other cruisers and had this forced on us. Give the passengers the right to an uninterrupted dinner if they choose, please.
The addition of the high top tables in the Horizon court frustrated several of the older diners – they were difficult to maneuver around when Horizon Court was busy and were inaccessible by many.
And the upsell – the foot clinic, the wine tasting, the after dinner drinks, the spa advertising, it was worse than the Christmas consumer advertising we were hoping to escape.
Princess Cays is not even worth the tender ride out. Better to stay on the ship and enjoy a peaceful and (rare) uncrowded day on the ship. Also noticed that there was very limited bar service on deck as well, and many of the staff turned out to be not good at comprehension. My wife had to tell one server 3 times that she wanted a club soda – not too difficult, but the server had a hard time understanding.
The addition of the fountain on the top deck did not make up for the lack of the pool on the fantail.
Also, on the 26th of December I have had enough of the Christmas music until next December. But no, the piped in music and even certain entertainers kept it going ad nauseum. Many people were disappointed by the lack of Christmas decorations, but they simply did not have space on the ship to add anymore as it felt incredibly cramped with such a large amount of passengers.
It seemed like this ship was a training ground for many staff as they were endlessly asking others how to do their job or giving answers that were not acceptable to passengers which resulted in escalation to higher ups. We witnessed the women in the Cruise Director Staff be incredibly rude to others several times.
And the design flaws, no stairs midship, cramped workout area that people had to walk through and the downsizing to add additional venues that were rarely busy seems like a waste.
But the worst was eliminating the Explorer’s Lounge. That was our hangout after several cruises and the removal of this venue plus the downsizing of the Wheelhouse was a detriment –not an enhancement to prior Princess ship designs.
All in all we had a good time but it was mostly due to the itinerary and being with a loved one.
But never again Royal Princess. And you, sister ship Regal, are also grandfathered in.
 
Sweet Fountain’s Full Rating Summary
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Cabin Review

Balcony
Cabin BC M501
So noisy we had to continually escalate to be moved - do not book this cabin unless you sleep like the dead.
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