Our bad cruise experience on the Costa Luminosa. Dec 2-20th 2014, from Sovana Italy to Miami, 18 day transatlantic cruise.
Here are a list of negative things we experienced from our cruise recently on the Luminosa by Costa: We had a panoramic suite # 8374. Renesa our room steward was very well trained in cleaning and housekeeping with 7 years experience she told us. But everything else was horrible !!
1:No one seems to know what they are doing in the Costa Cruise I took. Upon getting off the ship I called the night before and the clerk said if I was a US citizen I did not have to go to the theater for immigration checkout. In the morning I was told I had to go to the theater first. Which later turned out to be false. Unacceptable.
The panorama Suite we had was very nice, since it had a hugh over sized balcony that wrapped around the entire back and side of the ship, 7 to 8 times larger size of the other Veranda balconies.The room was nice, Thats all.