This past December our family went on a Christmas cruise with the NCL Jewel leaving out of the port of Houston. There were 23 family members plus 2 close friends and we booked a total of 10 cabins. All in all we had a wonderful time! We enjoyed the ship, the service and time to spend together having fun and reconnecting.
We also compiled a list of pros and cons we'd like to share with other potential travelers. It always helps us to read the reviews and we hope our experiences might prepare future travelers for what they might expect on the NCL Jewel.
* Embarkation and Disembarkation in Houston went smoothly, very organized, nice new cruise terminal hub, parking was easy.
The cabin was very clean and well appointed. We were surprised at how tiny the cabin seemed for a Balcony. Several in our group were traveling with their children and had 3 or 4 to a cabin and when the extra beds were pulled out at night, they couldn't get to the Balcony, big negative. Mia, our room steward was wonderful, but some days our cabin wasn't made up until late morning or noon, perhaps they have too many cabins for each steward... The bathroom was very nice, shower was roomy enough, liked the shampoo and shower gel dispensers, again very well appointed, plenty of counter space and shelves for toiletries. We were in the center of the ship and found the area very quiet, which was really nice. The one downside to our particular cruise was the plumbing issues that 4 of our Balcony cabins experienced. Plugged toilets are never fun, especially on a cruise! The maintenance staff was quick to respond, but the troubles continued for several days, never did find out what caused the problem, but grateful when things started working right. The Front Desk was very apologetic and offered us an evening in The Steakhouse (specialty restaurant) for our troubles.