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Our 14 night Irrawaddy river cruise from Yangon by Pandaw Cruise Co. was a disappointing experience to say the least. Perhaps our pre cruise expectation was unrealistic. ( We imagined Myanmar to be full of untouched mountains/trees, streams , wild birds,animals and of course Buddhistic culture. ) Yes, there were stupas and temples. ( We had to see these on almost every excursion.) But more than anything else we were disappointed at the service and the lack of professionalism shown by the Pandaw cruise Co. 1. I could not drink the coffee they serve on the ship. ( too stale ) The food they serve was one of the poorest in quality . 2. I see staff member eating his breakfast when we have our breakfast. They clean the ceiling of the dining room while there are open plates around for breakfast. 3. The brochure says the price includes tipping of the crew, yet they suggest tipping of $ 5 per day per person. 4. The safety of the passengers are not taken seriously. One passenger fell to the ditch during the trishaw excursion. The trishaw and the driver were on top of this passenger when they fell unto the ditch. I do not know how she was not seriously injured! Other passenger fell and hit her head on the ship. She had a 10cm laceration on her scalp. They brought a doctor who did not know what to do with this problem. I as a surgeon had to clean the wound with Vodka and sew the laceration up with the kit the another passenger brought . 5. I joined their post cruise program. It was very expensive considering the service we received. Yet they booked us the flight which was not a direct flight to Yangon ( to save money ? )  

Very disappointing experience

Katha Pandaw Cruise Review by csleemd

17 people found this helpful
Trip Details
  • Sail Date: December 2014
  • Destination: Asia
Our 14 night Irrawaddy river cruise from Yangon by Pandaw Cruise Co. was a disappointing experience to say the least. Perhaps our pre cruise expectation was unrealistic. ( We imagined Myanmar to be full of untouched mountains/trees, streams , wild birds,animals and of course Buddhistic culture. )
Yes, there were stupas and temples. ( We had to see these on almost every excursion.)
But more than anything else we were disappointed at the service and the lack of professionalism shown by the Pandaw cruise Co.
1. I could not drink the coffee they serve on the ship. ( too stale )
The food they serve was one of the poorest in quality .
2. I see staff member eating his breakfast when we have our breakfast.
They clean the ceiling of the dining room while there are open plates around for breakfast.
3. The brochure says the price includes tipping of the crew, yet they suggest tipping of $ 5 per day per person.
4. The safety of the passengers are not taken seriously.
One passenger fell to the ditch during the trishaw excursion. The trishaw and the driver were on top of this passenger when they fell unto the ditch. I do not know how she was not seriously injured!
Other passenger fell and hit her head on the ship. She had a 10cm laceration on her scalp. They brought a doctor who did not know what to do with this problem. I as a surgeon had to clean the wound with Vodka and sew the laceration up with the kit the another passenger brought .
5. I joined their post cruise program. It was very expensive considering the service we received. Yet they booked us the flight which was not a direct flight to Yangon ( to save money ? )
 
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