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Travelled on the Celebrity Silhouette on December 28, 2014 out of Fort Lauderdale with stops in Mexico, Grand Caymans, Jamaica and Labadee, Haiti. We were travelling in a group of 12 people, with ages ranging from 20 to 80. Arrived via plane to the Fort Lauderdale airport on Sunday morning, and we were met by the Celebrity group at the airport - transferring to the ship was easy and only a 10 minute bus ride. We got in line at the terminal to go through security and to check in/obtain our Sea Pass cards and waited over 2 hours. This was one of the worst experiences of the trip. At some points, we were standing in line waiting to go through security and the line up to get your Sea Pass card was so long that they weren't taking anyone through security. No one from Celebrity made an announcement to thank us for our patience, or tell us that something was wrong. All we wanted was a little communication, but nothing came, so our entire group was extremely frustrated. It really put a damper on the beginning of the trip. We finally were on board with our Sea Pass card (which is like your ship credit card - you use it as your room key, way to buy things and drinks on the ship, as well as to get off/on at the ports), and ready to go. The ship is gorgeous, and we hardly ever felt the ship move, only in some of the rougher seas. On our days at sea, we spent it lounging on some lounge chairs on Deck 14 (one above the pools). We would usually get there around 9am and didn't have trouble getting 12 lounge chairs. They will move your towels if you try and get up early to reserve chairs, but we found there were lots of chairs. Only swam in the outdoor pools once - very crowded with kids during the days at sea, but perhaps that is just because of the time of the year. We usually would walk down to swim in the indoor pool which was so nice - perfect temperature, just a great spot to hang around and pretty quiet. The Mast Grill was a favourite to eat at for lunch - delicious hamburgers!! We would then usually go up to the Sunset Bar for drinks later in the evening. Ari and Dev are the bartenders there and I cannot say enough good things about them - very helpful and friendly and made us feel at home!! We ate at the Porch one day for lunch ($7 charge) and it was delicious. We did not eat at the Lawn Club Grill or use the Lawn area, but didn't feel like it was taking away space like I have read in other reviews. We used the fitness area every morning, which had lots of equipment. The walking track was on one of the main floors so unless you were walking at 7am, there was a lot of traffic from general people. The food was delicious everywhere. We had reservations at the Tuscan Grille one evening ($45/person) and it was well worth the money – beautiful spot with nice views off the back of the ship. You can literally eat anything and everything you want on the menu. Our waiter was so nice, everyone ordered meat for the main course and he brought out a bunch of different pastas for the tables to try. We ate at the main dining hall for the other nights – the staff was extremely friendly, the service very quick and the food was delicious. We also upgraded to the premium drink package before we went which I highly recommend, as we didn’t have to worry about signing for drinks everytime we wanted something. As well, you can get basically any drink you want with this package. People have mentioned about the staff trying to upsell them into specialty restaurants, etc in other reviews and I never once felt like the staff tried to sell me anything except asking to get my picture taken. We tried to have a drink at every bar, just to get a feel for them. The Martini bar was our go-to meeting spot, great location and good drinks. People mentioned in other reviews/descriptions of the cruise that Michael’s was a great spot with TV’s and beers on tap and this was not the case. Only people with elite status or those staying in suits’ could access this spot, so there was no bar with TV’s (only the Casino bar that sat like 8 people), and no beers on tap (other than the standard 2 that most bars had). Cellar Masters had a lot of different beers/wines but the bar definitely had the upscale feel and didn’t feel like a spot to hang around with your buddies. We attended 2 shows in the theater – Broadway Nights (musical, song and dance from the popular songs on Broadway) and the last night they had a Ventriloquist who was so funny and very good. Loved the 2 shows we went to! We had excursions booked in Mexico and Jamaica through Celebrity. In Mexico we did the Dolphin Push, Pull and Swim which was great – you got to interact with the dolphins, and then we lounged on the beach afterwards. In Jamaica we did the Dreamer Catamaran, which was amazing, and got to go snorkeling. Can’t say enough good things about both excursions – good for every one of all ages as everyone in our party of 12 took part! Getting off/on the ship at port in Mexico and Jamaica was a breeze, but a completely different story in Grand Cayman and Labadee. In Grand Cayman, the ship was about 30 minutes late to drop anchor (apparently the ship’s engine was not getting to full speed which may have caused the problem), but no one ever made an announcement to say we were late. Then the tendering process was ridiculous. You are told that since we don’t have an excursion booked through Celebrity, you have to go down at 10am ready to go to get a tendering ticket. We went down right at 10am and got ticket #19, so people were lined up well before 10am. Then when the tendering process started, it was extremely slow and our ticket was not called until 1:30pm. Just disappointed there was no communication on this by the staff to explain the process – the other people in my group who had been on many cruises that had tenders said in previous experience with a large cruise ship it never took any longer than 20-30 minutes to get off the ship. We ran into people who had tender tickets up to #42 so I can only imagine how long they waited. In Labadee, everyone was on the 3rd floor waiting to get off the ship, there was no order to the process and one of the officers told us it would only take 5 minutes and we stood there in a giant line for 25-30 minutes before we started moving towards the 2nd floor and off the ship. In both spots, we just went to the beach where we lounged and swam. Overall it was a wonderful experience, the staff, the food, and our 2 excursions were the highlights for our group. I would recommend the Celebrity again, but would try to do it to a location that didn’t have a tender.  

Overall Great Experience!!

Celebrity Silhouette Cruise Review by thomsonjenn

Trip Details
Travelled on the Celebrity Silhouette on December 28, 2014 out of Fort Lauderdale with stops in Mexico, Grand Caymans, Jamaica and Labadee, Haiti. We were travelling in a group of 12 people, with ages ranging from 20 to 80. Arrived via plane to the Fort Lauderdale airport on Sunday morning, and we were met by the Celebrity group at the airport - transferring to the ship was easy and only a 10 minute bus ride. We got in line at the terminal to go through security and to check in/obtain our Sea Pass cards and waited over 2 hours. This was one of the worst experiences of the trip. At some points, we were standing in line waiting to go through security and the line up to get your Sea Pass card was so long that they weren't taking anyone through security. No one from Celebrity made an announcement to thank us for our patience, or tell us that something was wrong. All we wanted was a little communication, but nothing came, so our entire group was extremely frustrated. It really put a damper on the beginning of the trip.
We finally were on board with our Sea Pass card (which is like your ship credit card - you use it as your room key, way to buy things and drinks on the ship, as well as to get off/on at the ports), and ready to go. The ship is gorgeous, and we hardly ever felt the ship move, only in some of the rougher seas. On our days at sea, we spent it lounging on some lounge chairs on Deck 14 (one above the pools). We would usually get there around 9am and didn't have trouble getting 12 lounge chairs. They will move your towels if you try and get up early to reserve chairs, but we found there were lots of chairs. Only swam in the outdoor pools once - very crowded with kids during the days at sea, but perhaps that is just because of the time of the year. We usually would walk down to swim in the indoor pool which was so nice - perfect temperature, just a great spot to hang around and pretty quiet. The Mast Grill was a favourite to eat at for lunch - delicious hamburgers!! We would then usually go up to the Sunset Bar for drinks later in the evening. Ari and Dev are the bartenders there and I cannot say enough good things about them - very helpful and friendly and made us feel at home!! We ate at the Porch one day for lunch ($7 charge) and it was delicious. We did not eat at the Lawn Club Grill or use the Lawn area, but didn't feel like it was taking away space like I have read in other reviews. We used the fitness area every morning, which had lots of equipment. The walking track was on one of the main floors so unless you were walking at 7am, there was a lot of traffic from general people.
The food was delicious everywhere. We had reservations at the Tuscan Grille one evening ($45/person) and it was well worth the money – beautiful spot with nice views off the back of the ship. You can literally eat anything and everything you want on the menu. Our waiter was so nice, everyone ordered meat for the main course and he brought out a bunch of different pastas for the tables to try. We ate at the main dining hall for the other nights – the staff was extremely friendly, the service very quick and the food was delicious. We also upgraded to the premium drink package before we went which I highly recommend, as we didn’t have to worry about signing for drinks everytime we wanted something. As well, you can get basically any drink you want with this package. People have mentioned about the staff trying to upsell them into specialty restaurants, etc in other reviews and I never once felt like the staff tried to sell me anything except asking to get my picture taken.
We tried to have a drink at every bar, just to get a feel for them. The Martini bar was our go-to meeting spot, great location and good drinks. People mentioned in other reviews/descriptions of the cruise that Michael’s was a great spot with TV’s and beers on tap and this was not the case. Only people with elite status or those staying in suits’ could access this spot, so there was no bar with TV’s (only the Casino bar that sat like 8 people), and no beers on tap (other than the standard 2 that most bars had). Cellar Masters had a lot of different beers/wines but the bar definitely had the upscale feel and didn’t feel like a spot to hang around with your buddies. We attended 2 shows in the theater – Broadway Nights (musical, song and dance from the popular songs on Broadway) and the last night they had a Ventriloquist who was so funny and very good. Loved the 2 shows we went to!
We had excursions booked in Mexico and Jamaica through Celebrity. In Mexico we did the Dolphin Push, Pull and Swim which was great – you got to interact with the dolphins, and then we lounged on the beach afterwards. In Jamaica we did the Dreamer Catamaran, which was amazing, and got to go snorkeling. Can’t say enough good things about both excursions – good for every one of all ages as everyone in our party of 12 took part!
Getting off/on the ship at port in Mexico and Jamaica was a breeze, but a completely different story in Grand Cayman and Labadee. In Grand Cayman, the ship was about 30 minutes late to drop anchor (apparently the ship’s engine was not getting to full speed which may have caused the problem), but no one ever made an announcement to say we were late. Then the tendering process was ridiculous. You are told that since we don’t have an excursion booked through Celebrity, you have to go down at 10am ready to go to get a tendering ticket. We went down right at 10am and got ticket #19, so people were lined up well before 10am. Then when the tendering process started, it was extremely slow and our ticket was not called until 1:30pm. Just disappointed there was no communication on this by the staff to explain the process – the other people in my group who had been on many cruises that had tenders said in previous experience with a large cruise ship it never took any longer than 20-30 minutes to get off the ship. We ran into people who had tender tickets up to #42 so I can only imagine how long they waited. In Labadee, everyone was on the 3rd floor waiting to get off the ship, there was no order to the process and one of the officers told us it would only take 5 minutes and we stood there in a giant line for 25-30 minutes before we started moving towards the 2nd floor and off the ship. In both spots, we just went to the beach where we lounged and swam.
Overall it was a wonderful experience, the staff, the food, and our 2 excursions were the highlights for our group. I would recommend the Celebrity again, but would try to do it to a location that didn’t have a tender.
 
thomsonjenn’s Full Rating Summary
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Cabin Review

Deluxe Veranda
Cabin 1B 9175
Really nice room - to be honest a bit bigger than I thought it would be given the reviews and everyone saying how small the rooms are. The beds were comfy, had a nice little tv to watch while you were getting ready. The veranda was key - would definitely never cruise without this, was nice to sit out there and read or eat breakfast. The room has shampoo and a hairdryer, but next time I would bring my own, both were just ok.
Panorama Deck Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews

  • Dolphin Swim & Encounter
    Wonderful experience - swam with the dolphins, they would pull you and push you on a boogie board, the trainers were extremely informative. Afterwards we went down to the beach, swam in the ocean, bought some beers to drink. You could also walk around the grounds and there was a tequila tasting that was included in the package as well.
    View All 415 Dolphin Swim & Encounter Reviews
  • Snorkeling
    Booked the Dreamer Catamaran excursion - took a bus about 30 minutes to Montego Bay where we got on a catamaran with about 25 people total. All you can drink the whole time we were on there - took us to the lagoon to go snorkeling which was an amazing experience, then just cruised around. Lots and lots of fun!!
    View All 26 Snorkeling Reviews
  • Grand Cayman
    As mentioned above, the tendering process to get off the port was painful and long. Once ashore, we took a taxi to the 7 mile beach (about $5/person), where you have to pay to rent lawn chairs. The beach was gorgeous, very long, the water was beautiful. Local bar was nearby, could get a bucket of beers for $25. Overall great experience, but didn't have too much time because most of it was spent waiting to get off the ship.
    View All 3,376 Grand Cayman Cruise Port Reviews
    View Cruise Critic's Grand Cayman Cruise Port Review
  • Labadee
    Overall it was nice - very interesting how they created the little space. Crowded though, because only 1 spot you can go to. There are 3 different beach areas to swim. Free beach bbq with lots of delicious foods and you can use your seapass to purchase drinks. We just lounged on the beach and swam. The younger adults went to the Aqua Park which was lots of fun.
    View All 1,782 Labadee Cruise Port Reviews
    View Cruise Critic's Labadee Cruise Port Review