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Now that the holidays have passed, company and family gone home, I’d like to give a review or our recent Quantum cruise. A little background: My wife and I have now cruised twice. We are just shy of 50 years old. Our first cruise was Royal Caribbean Freedom last October (for our 25th wedding anniversary), then Quantum on the 12/01 sailing. On Freedom, we sailed by ourselves. On Quantum, we sailed with another couple, friends of ours for many years. When we arrived at the terminal, it was not immediately clear where to take our luggage for in-processing. Departing passengers were thoroughly mixed with arriving travelers, and it was crowded. Once I figured out where to go, we breezed through check-in and were on the ship in exactly 10 minutes! After the Freedom last year, I was prepared for a 45 minute wait (which we thought was pretty fast, really). Could not believe how fast it was…off to a great start. We went to our room (7192, mid-ship port side, balcony) to drop our gear. Our SeaPass cards and WOW bands were waiting on the bed. Room was large, clean and new as one would expect on a brand new boat. More storage than on the Freedom, bigger bathroom, very nice shower. Overall, we were very impressed with the stateroom. Off we went to explore the ship. Thoughts on the ship: The Royal Esplanade reminded us of the Royal Promenade of the Freedom. Well laid out, very nice. Michael’s Genuine Pub was an awesome place to meet, eat and drink. Indra was a superior server, go see him! The 270 area and Café 270 were also exceptional. Great atmosphere, excellent food. The Kummelweck (spelling?) sandwich, cheerfully served by Floyd in Café 270, was beyond belief. Get one, you won’t be disappointed. Solarium pools were great, especially on the first couple of days when it was cold outside. Miss Marly is your best server at the Solarium bar, neat lady, go see her! It seemed to us that it was easier to get a good lounge chair by the pools on Quantum than on Freedom. Still, there was rampant chair-saving in prime spots. We loved the live reggae music and football on the big-screen TV. Zoltan is your best server at the Sky Bar by the pool, go see him! Be sure and watch an evening movie on the screen by the pool…we enjoyed laying in a poofy love seat, under the stars, sipping wine and watching a show. Very good times! The SeaPlex area was nice, we rode bumper cars a couple of times. Wait times for the bumper cars varied greatly, from no wait to 15 minutes, depending on time of day and whether the ship was at sea or in port. Things we liked: The Ripcord was a blast! We did it several times...Tony was an exceptional instructor, and made the experience that much more enjoyable. FlowRider was also a lot of fun, and wait times were very short. Overall, the food on Quantum was even better than on Freedom (and we thought Freedom had great food). Chops Grille dinner was as good as expected, two dinners at The Grande were equally excellent. We liked the Dynamic Dining. We spent approximately 20 minutes on Day 2, arranging our reservations for the rest of the week. We were able to eat in every restaurant we wanted, within 45 minutes of the time we wanted, without exception. This included several reservations for 4 people, as we wanted to eat with our friends. Just our opinion, but we liked this system better than My Time Dining. After listening to veteran Royal Caribbean cruisers voice their dislikes about Dynamic Dining, I think it will be much more popular if Royal Caribbean can get the Royal IQ app working. This would allow one to book dinner reservations from a pool lounge chair, instead of having to stand in line (which seemed to be the main complaint…and a valid one). Just my opinion. Mama Mia was outstanding. My wife has seen several Broadway productions in New York, and she said the quality of acting, singing, and sets were every bit the equal of those found on Broadway. We also had two of the best shore excursions we’ve ever had. The Swimming with the Dolphins Experience in St. Maarten was first rate. It was expensive, but worth every penny in our opinion. Equally worthy was the Swim with Turtles, Shipwreck Snorkel and Beach in Barbados. That was an outstanding time, with lots of fish and turtles, and a great crew. “Dude” and “Curly” were tons of fun, and gave us exceptional service while on the beach, too. We would highly recommend both of these excursions. Things we didn’t like: The Royal IQ app never worked properly. We had planned on using it to keep in touch with the other couple with whom we were sailing, but it just never worked. We had several incorrect charges added to our account. These were usually charges for drinks that were included with our drink package. To their credit, a quick phone call to Customer Services saw them removed immediately and without question, but still. We had a terrible shore excursion in Martinique, Panoramic Tour and South Beach. It was billed (by Royal Caribbean personnel) as a 20-minute bus ride to a secluded beach, 3 hours at the beach, and a 20-minute ride back. Instead, it was 1.5 hours on a bus, 45 minutes on a crappy beach (with one outhouse with broken door locks), and 1.5 hours back. The whole bus was in open revolt, and I almost feared for the poor tour guide’s safety at one point! To be clear...our beef was with the description given by the Royal Caribbean crew member, not the tour itself. If this had been billed as a 3-hour windshield tour of Martinique with a brief beach break in the middle, we would have been pretty pleased. We had several instances of specific dishes or drinks not being available. The hotdog stand at the SeaPlex was out of bratwurst and potato salad on Day 2, and the entire ship ran out of oranges for fresh-squeezed orange juice, to give two examples. The staff said that they did not get their full resupply in Bayonne, and that Royal Caribbean had been having trouble with food/drink deliveries at the Bayonne port. Johnny Rockets is dead, I’m afraid. We thoroughly enjoyed Johnny Rockets on the Freedom last year, and looked forward to eating there on the Quantum. We were very surprised to see the fees changed from a set charge to “per item”, and very sad to see the changes in the venue itself. On Freedom, it was its own enclosed restaurant, set up just like a 50’s diner. The servers sang and danced ever so often…just a neat meal. On Quantum, it opens up into the SeaPlex area, the servers never sang or danced, etc. While just our opinion, it must be shared by many others as we never saw more than one or two tables occupied the entire cruise. Final thoughts: Overall, we enjoyed the Quantum even more than we did the Freedom. The ship was well thought out, the crew friendly and helpful, the food very good. Our few dislikes were far and away outweighed by our delights. We would eagerly recommend both Royal Caribbean in general, and the Quantum specifically, to anyone who asked.  

A Few Bumps...Overall Very Nice

Quantum of the Seas Cruise Review by sand pirate

Trip Details
Now that the holidays have passed, company and family gone home, I’d like to give a review or our recent Quantum cruise.
A little background: My wife and I have now cruised twice. We are just shy of 50 years old. Our first cruise was Royal Caribbean Freedom last October (for our 25th wedding anniversary), then Quantum on the 12/01 sailing. On Freedom, we sailed by ourselves. On Quantum, we sailed with another couple, friends of ours for many years.
When we arrived at the terminal, it was not immediately clear where to take our luggage for in-processing. Departing passengers were thoroughly mixed with arriving travelers, and it was crowded. Once I figured out where to go, we breezed through check-in and were on the ship in exactly 10 minutes! After the Freedom last year, I was prepared for a 45 minute wait (which we thought was pretty fast, really). Could not believe how fast it was…off to a great start.
We went to our room (7192, mid-ship port side, balcony) to drop our gear. Our SeaPass cards and WOW bands were waiting on the bed. Room was large, clean and new as one would expect on a brand new boat. More storage than on the Freedom, bigger bathroom, very nice shower. Overall, we were very impressed with the stateroom. Off we went to explore the ship.
Thoughts on the ship: The Royal Esplanade reminded us of the Royal Promenade of the Freedom. Well laid out, very nice. Michael’s Genuine Pub was an awesome place to meet, eat and drink. Indra was a superior server, go see him!
The 270 area and Café 270 were also exceptional. Great atmosphere, excellent food. The Kummelweck (spelling?) sandwich, cheerfully served by Floyd in Café 270, was beyond belief. Get one, you won’t be disappointed.
Solarium pools were great, especially on the first couple of days when it was cold outside. Miss Marly is your best server at the Solarium bar, neat lady, go see her! It seemed to us that it was easier to get a good lounge chair by the pools on Quantum than on Freedom. Still, there was rampant chair-saving in prime spots. We loved the live reggae music and football on the big-screen TV. Zoltan is your best server at the Sky Bar by the pool, go see him! Be sure and watch an evening movie on the screen by the pool…we enjoyed laying in a poofy love seat, under the stars, sipping wine and watching a show. Very good times!
The SeaPlex area was nice, we rode bumper cars a couple of times. Wait times for the bumper cars varied greatly, from no wait to 15 minutes, depending on time of day and whether the ship was at sea or in port.
Things we liked: The Ripcord was a blast! We did it several times...Tony was an exceptional instructor, and made the experience that much more enjoyable. FlowRider was also a lot of fun, and wait times were very short. Overall, the food on Quantum was even better than on Freedom (and we thought Freedom had great food). Chops Grille dinner was as good as expected, two dinners at The Grande were equally excellent.
We liked the Dynamic Dining. We spent approximately 20 minutes on Day 2, arranging our reservations for the rest of the week. We were able to eat in every restaurant we wanted, within 45 minutes of the time we wanted, without exception. This included several reservations for 4 people, as we wanted to eat with our friends. Just our opinion, but we liked this system better than My Time Dining.
After listening to veteran Royal Caribbean cruisers voice their dislikes about Dynamic Dining, I think it will be much more popular if Royal Caribbean can get the Royal IQ app working. This would allow one to book dinner reservations from a pool lounge chair, instead of having to stand in line (which seemed to be the main complaint…and a valid one). Just my opinion.
Mama Mia was outstanding. My wife has seen several Broadway productions in New York, and she said the quality of acting, singing, and sets were every bit the equal of those found on Broadway.
We also had two of the best shore excursions we’ve ever had. The Swimming with the Dolphins Experience in St. Maarten was first rate. It was expensive, but worth every penny in our opinion. Equally worthy was the Swim with Turtles, Shipwreck Snorkel and Beach in Barbados. That was an outstanding time, with lots of fish and turtles, and a great crew. “Dude” and “Curly” were tons of fun, and gave us exceptional service while on the beach, too. We would highly recommend both of these excursions.
Things we didn’t like: The Royal IQ app never worked properly. We had planned on using it to keep in touch with the other couple with whom we were sailing, but it just never worked.
We had several incorrect charges added to our account. These were usually charges for drinks that were included with our drink package. To their credit, a quick phone call to Customer Services saw them removed immediately and without question, but still.
We had a terrible shore excursion in Martinique, Panoramic Tour and South Beach. It was billed (by Royal Caribbean personnel) as a 20-minute bus ride to a secluded beach, 3 hours at the beach, and a 20-minute ride back. Instead, it was 1.5 hours on a bus, 45 minutes on a crappy beach (with one outhouse with broken door locks), and 1.5 hours back. The whole bus was in open revolt, and I almost feared for the poor tour guide’s safety at one point! To be clear...our beef was with the description given by the Royal Caribbean crew member, not the tour itself. If this had been billed as a 3-hour windshield tour of Martinique with a brief beach break in the middle, we would have been pretty pleased.
We had several instances of specific dishes or drinks not being available. The hotdog stand at the SeaPlex was out of bratwurst and potato salad on Day 2, and the entire ship ran out of oranges for fresh-squeezed orange juice, to give two examples. The staff said that they did not get their full resupply in Bayonne, and that Royal Caribbean had been having trouble with food/drink deliveries at the Bayonne port.
Johnny Rockets is dead, I’m afraid. We thoroughly enjoyed Johnny Rockets on the Freedom last year, and looked forward to eating there on the Quantum. We were very surprised to see the fees changed from a set charge to “per item”, and very sad to see the changes in the venue itself. On Freedom, it was its own enclosed restaurant, set up just like a 50’s diner. The servers sang and danced ever so often…just a neat meal. On Quantum, it opens up into the SeaPlex area, the servers never sang or danced, etc. While just our opinion, it must be shared by many others as we never saw more than one or two tables occupied the entire cruise.
Final thoughts: Overall, we enjoyed the Quantum even more than we did the Freedom. The ship was well thought out, the crew friendly and helpful, the food very good. Our few dislikes were far and away outweighed by our delights. We would eagerly recommend both Royal Caribbean in general, and the Quantum specifically, to anyone who asked.
 
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Cabin Review

Cabin 7192
We were pleased with the size of the room, and the amount of storage available. Bathroom was well thought-out, with a spacious shower. Balcony was very nice, with comfortable lounge chairs and footstools. The view from the balcony was slightly diminished by the lifeboats just below, but the beautiful sunrises and sunsets overcame that flaw. Nice stateroom, we were pleased.
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Port & Shore Excursion Reviews

  • Turtle Swim
    Awesome excursion, one of our best ever! Lots of fish and turtles to see. Snorkeling the shipwreck was very fun. Our tour guides, "Dude" and "Curly", were exceptionally good. They really went the extra mile to make sure everyone was happy. The beach excursion was very nice! Once again, Dude and Curly made the event special. While the wife worshiped the sun, I sat in the shade and read a book. Our hosts came over to me no less than 4 times, offering rum punch and conversation. Good music, good vibe, awesome time. Would highly recommend to anyone.
    View All 91 Turtle Swim Reviews
  • St. Maarten
    We chose the Dolphin Adventure (more expensive of the two offerings). We were very pleased with this excursion. Our guide was professional, knowledgeable, and friendly. Everyone was afforded ample individual time with the dolphins. While I thought the photos purchased through the excursion were overly expensive, we purchased them anyway...they were VERY nice pictures. Overall, worth every penny we spent. I would eagerly recommend this excursion to anyone, especially folks with children.
    View All 4,790 St. Maarten Cruise Port Reviews
    View Cruise Critic's St. Maarten Cruise Port Review