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We were very pleasantly surprised by our family pre-Christmas cruise on the Emerald Princess! I had been carefully following cruise critic reviews for the month of November and to be honest, I was having buyer's remorse for booking this cruise! Then I read a few reviews from people who advised readers to not listen to all the negativity and just allow yourself to have a great time. Well, that is what we did and "WOW" we had a GREAT time!!!! The highs first: Number one was the food and our servers! We had impeccable service from our two waiters Leo and Kentut, they made each dinner an amazing adventure, even with a toddler at the table. The selection and execution was so good, that we never had a chance to explore other dining options because we didn't wish to miss a night in the main DR (this was a first for our group). Of course we ate too much because the buffets always had something inviting as well. The second highlight was our room steward, he was unobtrusive but still managed to know what we needed. We had adjoining rooms (C421 & C425--great spot, would book them again) with 2 children, so he had his work cut out for him. Next, the kids club staff were wonderful. They ensured our 8 year old had a great time and always employed security measures, so we felt very comfortable with them. All in all, a wonderful and relaxing experience!

Exceeded expectations! In a good way.....

Emerald Princess Cruise Review by shiner6

Trip Details
We were very pleasantly surprised by our family pre-Christmas cruise on the Emerald Princess! I had been carefully following cruise critic reviews for the month of November and to be honest, I was having buyer's remorse for booking this cruise! Then I read a few reviews from people who advised readers to not listen to all the negativity and just allow yourself to have a great time. Well, that is what we did and "WOW" we had a GREAT time!!!!
The highs first: Number one was the food and our servers! We had impeccable service from our two waiters Leo and Kentut, they made each dinner an amazing adventure, even with a toddler at the table. The selection and execution was so good, that we never had a chance to explore other dining options because we didn't wish to miss a night in the main DR (this was a first for our group). Of course we ate too much because the buffets always had something inviting as well. The second highlight was our room steward, he was unobtrusive but still managed to know what we needed. We had adjoining rooms (C421 & C425--great spot, would book them again) with 2 children, so he had his work cut out for him. Next, the kids club staff were wonderful. They ensured our 8 year old had a great time and always employed security measures, so we felt very comfortable with them. All in all, a wonderful and relaxing experience!
shiner6’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
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Shore Excursions
Ages 7 to 9
Service
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Cabin Review

Cabin c412
We had 2 inside adjoining cabins Caribe 421 and 425-the mid-ship location was perfect for a family of 5. They were next to the elevators but were very quiet. We never heard any outside noise at all. I love to sleep in total darkness, so the inside rooms fulfill this requirement and save money for excursions. We felt there was sufficient room and plenty of storage for our needs and would book them again. The bed was very comfortable. We had no problems with anything in either of these rooms.
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