It was my first time cruising with family, son, daughter-in-law, granddaughter 16 and grandson 10. Having cruises previously with different cruise lines, it was my first time with MSC and they did not disappoint. From the moment the music started in Bar Duomo each night, I was danced off my feet by the wonderful entertainment team. Can't wait to get back on board!!! The ship was beautifully decorated for Christmas with Festive music playing in the background. The staff without exception, were wonderful and friendly. I didn't see a sad or lonely face at any time. Embarkation was very smooth and we were on board within 10 minutes. Bags were delivered within the hour. My cabin was a balcony cabin which was really adequate for only 1 person, and the balcony was on the small size. There was plenty of storage space and my bag slipped under the bed quite easily. The bathroom was small but everything worked and I had plenty of hot water at all hours, with good pressure in the shower. I was glad to see that I had a shower enclosure instead of the dreaded curtain! The bed was just as comfortable as my own, with pristine white linen and the whole place was clinically clean. There were plenty of sun beds on the upper decks and in the adult areas. The only fault that I found was in the Marco Polo dining room. The food let the ship down! It was beautifully presented by wonderful waiters, but left a lot to be desired. However, in the buffet there was plenty variety and I was never hungry. I purchased the drinks package and gave that a good rattling!!! However, I did come off the ship 3lbs lighter. My teenage granddaughter joined the teens club and made some nice friends, with whom she had a blast, and the grandson was like a little gentleman, strolling around, using his card!!! At night the entertainment was varied and good, with a few different little bands playing in different bars and venues. We didn't take any of the shore excursions as we had holidayed on each of the islands, but did get off in Funchal which was magical, and went to Church on Christmas day in La Palma. Disembarkation was in turmoil, I got separated from the others, with the result that they were waiting on the pier for over an hour, while I hunted throughout the ship for them. Eventually a phone call or two by one of those lovely young Italian gentlemen and all was sorted!! All in all, it was a fabulous cruise and I can't wait to get on board again! A Beautiful ship with a wonderful crews. Thank you all.
My cabin was towards aft and was really quiet and peaceful with no noise from anywhere, neither above me nor from corridor, and was very convenient to elevators. It was spotlessly clean and well serviced. My steward seemed invisible, I rarely saw him.