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This is the first time we have sailed RCCL. This was my 12th cruise and over the past 22 years I have sailed on NCL, Princess and Carnival. The ship is elegantly designed, beautiful and amazing! It never felt crowded to us (wife, 17 yr. old daughter and 14 year old son) and we found the entire ship very easy to navigate. Our fellow cruisers were very friendly and well-dressed. We met lots of friendly people and always got a warm welcome throughout the ship. While we did hear stories of displeasure with the ship’s IT, dynamic dining, etc., overall most were really upbeat during this New Year’s holiday sailing. Boarding – we arrived to the port at 10:15 a.m. and I dropped off our luggage curb side, parked the car, checked in and we were on the ship by 11:30 a.m. Our boarding was delayed because they were only allowing “special” Royal Caribbean’s most elite passenger classes to board first (i.e. Diamond, Crown, Gold). It was very apparent that this ship still has some “new ship” kinks that are being addressed, modified and improved on a daily basis. The very first thing we did after boarding was to schedule our 1-minute complimentary RipCord flying experience. However, it took over one hour for the two families ahead of us to successfully book their reservations with the RipCord attendant because none of their tablets were functioning properly. We were soooo glad that we booked RipCord when we did because by the end of Day 2 they were completely booked solid to the end of the cruise. You should definitely try your best to book RipCord in advance of your cruise – this is definitely a fun “bucket list” activity to do and it is very safe. We were pleasantly surprised that our luggage arrived to our staterooms by 1:00 p.m. Cabins – We had two adjoining large interior virtual balcony rooms (11275 & 11277), which provided ample amounts of storage and lighting options. The virtual balcony was working as designed and provided high definition real time exterior images, including beautiful sunsets. The bathroom is even equipped with an automatic night light when the main bathroom light is turned off. We were also impressed with the clear glass curved shower door and the never ending supply of very hot water to ensure a pleasurable shower experience. We slept very well on the comfortable beds and the large flat screen TV in front of the bed was the icing on the cake. After reading other member reviews, we brought extra credit cards to leave behind in the interior slot near the cabin entrance door so that the air conditioning system in the cabin would remain on when we leave. This enabled the room to maintain the desired temperature instead of waiting a while to cool down the room. Dynamic Dining - After reading many negative Cruise Critic member reviews prior to our cruise, we thought we were not going to have a great Dynamic Dining experience. We happened to have been lucky and we enjoyed it. We did not have any issues with any of the reservations we made before boarding or making new ones after boarding. On the morning of Day 2, passengers were given the opportunity to change their dining room reservations. As such, we changed our reservations for three different nights by simply speaking with a restaurant representative at the entrance to any of the complimentary restaurants. Chic was hands down our favorite of the complimentary restaurants and Jamie’s Italian was definitely worth the $25pp fee for dinner and $15pp fee for their “first come – first served” lunch option. We found the overall quality of the food to be just cruise industry average in the complimentary restaurants and a few of our waiters/waitresses stood out as being more superior and attentive compared to the others (Lenuta in The Grande and Vishaw in Chic). The freshly baked cookies in the Windjammer were out of this world, but overall we found the desserts not to be very appetizing. We preferred to eat most of our lunches in the Two70 lounge, where they serve the “got to have” delicious hot roast beef sandwiches as well as an assortment of salads, sandwiches, wraps, panini’s and desserts. We also found the seating choices, atmosphere and views in the Two70 lounge to be more relaxing and pleasing compared to the other lunch venues. Nightlife – We found an abundance of top notch “live” musicians, bands and DJs on a nightly basis. The Daily Planner provides a long list of music and dancing venues to choose from throughout the day and night, with at least five venues to choose from commencing after 10:00 p.m. and ending “late”. Our favorite band was the calypso band, Hot Spices, which we enjoyed their performances throughout the cruise at pool side, Two70 lounge, Boleros and on the island of Coco Cay. We also enjoyed listening to the U2 Tribute Band – L.A. Vation as well as watching the hilarious show - Love and Marriage Game Show. We spent most nights in either the Music Hall or Two270 dancing the night away. The variety and quality of the music was great. We never went to back to our stateroom before 12:30 a.m. on any night, as we immensely enjoyed the nightlife provided. Shows – Mamma Mia!, Starwater and Sonic Odyssey completely exceeded our expectations and all are MUST SEE performances. Additionally, don’t miss the extreme juggling act, The Passing Zone, as it was extremely funny and entertaining. Comedian Jessica Kirson was so hilariously captivating that I can’t recall when the last time I had laughed so uncontrollably long and hard. We saw Mamma Mia! twice on Broadway and found this production to be just as entertaining. You should note that this is the full 2½-hour Broadway show production. It is the unabridged performance utilizing the identical costumes, sets and music score as the original Broadway version. Starwater is a wonderful blend of technology and live performers. However, it lacks an identifiable theme or purpose other than to WOW you with great singers and musicians performing while suspended in mid-air, acrobatic performers emerging from the ceiling and floors and providing high-tech back drops and unique special effects. We were very fortunate to see William Close (creator/producer/performer) perform on his Earth Harp in Sonic Odyssey, as he informed us that he will be leaving the show in two weeks to work on his Super Bowl appearance and he will be replaced with a comparable performer. The Royal Caribbean singers and dancers were simply incredible! I suggest that you arrive at least 20 minutes prior to all show times, as the good seats always fill up very fast and one designated family member always arrives earlier to save/hold seats for their entire party. New Year’s Eve Celebration - this was “the” New Year’s Eve to always remember and it will be very hard to top it when comparing entertainment options, partying atmosphere, fun and excitement. Passengers were provided with a long list of partying options that included a Family Glow party in the Sea Plex, a Times Square Pool Deck Dance Party with CNN’s global countdown broadcasting LIVE from the Quantum of the Seas with Cathy Griffin and Anderson Cooper, a Reggae Caribbean band playing in Boleros and the big band sounds from the Quantum of the Seas 10-piece orchestra in the Music Hall. There were balloon drops all of the ship and everyone was in a partying mode throughout the early morning hours. Activities - we enjoyed lots of the other activities such as working out in the Vitality Fitness center every day, driving bumper cars, playing air hockey and foosball, taking a ride in North Star, rock climbing, surfing and boogie boarding on the Flowrider and relaxing in the hot tubs. There was always something to do and many activities to choose from. Service - In general, we had hardly any complaints with the personal service from any cruise staff member that we interacted with. Service was friendly and professional; we never encountered a rude or unhelpful person. All were smiling and accommodating. Our stateroom attendant, Mary Joy, was exceptionally pleasant, friendly and was very visible throughout our cruise. The only issue we experienced had to do with the shore excursion contractor at Cape Canaveral, where hundreds of cruise passengers had to wait over 45 minutes just to take a bus back to the ship. This delay caused tempers to flare as several passengers were about to miss their dining and entertainment reservations. The worst part was the lack of communication from the transportation employees in providing the status of the delays and there wasn’t a “supervisor” or responsible person to voice our concerns with at Cape Canaveral; no one seemed to be IN CHARGE. Disembarkation - we opted to participate in the self-assist program, where you leave your luggage in your room on the last night and then walk off the ship with your luggage in tow the next morning without any crew assistance. We finished breakfast at 8:30 a.m. in the Windjammer, went back to the room to pick up our luggage, took the elevator to the 5th floor and just walked off the ship around 9:00 a.m. Once off the ship we flew through customs and headed to the parking to get our car. The process was effortless. The positives definitely far exceeded our negatives on this cruise, as the negatives were just minor hiccups that we quickly got over and accepted. We had an awesome cruise on board a very advanced, state-of-the art, high-tech ship. Overall we had an amazing cruise and would have no hesitations to book on the Quantum Class again.  

New Year's Cruise on a New Ship - WOW!!!

Quantum of the Seas Cruise Review by swarshaw

Trip Details
  • Sail Date: December 2014
  • Destination: Bahamas
This is the first time we have sailed RCCL. This was my 12th cruise and over the past 22 years I have sailed on NCL, Princess and Carnival. The ship is elegantly designed, beautiful and amazing! It never felt crowded to us (wife, 17 yr. old daughter and 14 year old son) and we found the entire ship very easy to navigate. Our fellow cruisers were very friendly and well-dressed. We met lots of friendly people and always got a warm welcome throughout the ship. While we did hear stories of displeasure with the ship’s IT, dynamic dining, etc., overall most were really upbeat during this New Year’s holiday sailing.
Boarding – we arrived to the port at 10:15 a.m. and I dropped off our luggage curb side, parked the car, checked in and we were on the ship by 11:30 a.m. Our boarding was delayed because they were only allowing “special” Royal Caribbean’s most elite passenger classes to board first (i.e. Diamond, Crown, Gold). It was very apparent that this ship still has some “new ship” kinks that are being addressed, modified and improved on a daily basis. The very first thing we did after boarding was to schedule our 1-minute complimentary RipCord flying experience. However, it took over one hour for the two families ahead of us to successfully book their reservations with the RipCord attendant because none of their tablets were functioning properly. We were soooo glad that we booked RipCord when we did because by the end of Day 2 they were completely booked solid to the end of the cruise. You should definitely try your best to book RipCord in advance of your cruise – this is definitely a fun “bucket list” activity to do and it is very safe. We were pleasantly surprised that our luggage arrived to our staterooms by 1:00 p.m.
Cabins – We had two adjoining large interior virtual balcony rooms (11275 & 11277), which provided ample amounts of storage and lighting options. The virtual balcony was working as designed and provided high definition real time exterior images, including beautiful sunsets. The bathroom is even equipped with an automatic night light when the main bathroom light is turned off. We were also impressed with the clear glass curved shower door and the never ending supply of very hot water to ensure a pleasurable shower experience. We slept very well on the comfortable beds and the large flat screen TV in front of the bed was the icing on the cake. After reading other member reviews, we brought extra credit cards to leave behind in the interior slot near the cabin entrance door so that the air conditioning system in the cabin would remain on when we leave. This enabled the room to maintain the desired temperature instead of waiting a while to cool down the room.
Dynamic Dining - After reading many negative Cruise Critic member reviews prior to our cruise, we thought we were not going to have a great Dynamic Dining experience. We happened to have been lucky and we enjoyed it. We did not have any issues with any of the reservations we made before boarding or making new ones after boarding. On the morning of Day 2, passengers were given the opportunity to change their dining room reservations. As such, we changed our reservations for three different nights by simply speaking with a restaurant representative at the entrance to any of the complimentary restaurants. Chic was hands down our favorite of the complimentary restaurants and Jamie’s Italian was definitely worth the $25pp fee for dinner and $15pp fee for their “first come – first served” lunch option. We found the overall quality of the food to be just cruise industry average in the complimentary restaurants and a few of our waiters/waitresses stood out as being more superior and attentive compared to the others (Lenuta in The Grande and Vishaw in Chic). The freshly baked cookies in the Windjammer were out of this world, but overall we found the desserts not to be very appetizing. We preferred to eat most of our lunches in the Two70 lounge, where they serve the “got to have” delicious hot roast beef sandwiches as well as an assortment of salads, sandwiches, wraps, panini’s and desserts. We also found the seating choices, atmosphere and views in the Two70 lounge to be more relaxing and pleasing compared to the other lunch venues.
Nightlife – We found an abundance of top notch “live” musicians, bands and DJs on a nightly basis. The Daily Planner provides a long list of music and dancing venues to choose from throughout the day and night, with at least five venues to choose from commencing after 10:00 p.m. and ending “late”. Our favorite band was the calypso band, Hot Spices, which we enjoyed their performances throughout the cruise at pool side, Two70 lounge, Boleros and on the island of Coco Cay. We also enjoyed listening to the U2 Tribute Band – L.A. Vation as well as watching the hilarious show - Love and Marriage Game Show. We spent most nights in either the Music Hall or Two270 dancing the night away. The variety and quality of the music was great. We never went to back to our stateroom before 12:30 a.m. on any night, as we immensely enjoyed the nightlife provided.
Shows – Mamma Mia!, Starwater and Sonic Odyssey completely exceeded our expectations and all are MUST SEE performances. Additionally, don’t miss the extreme juggling act, The Passing Zone, as it was extremely funny and entertaining. Comedian Jessica Kirson was so hilariously captivating that I can’t recall when the last time I had laughed so uncontrollably long and hard. We saw Mamma Mia! twice on Broadway and found this production to be just as entertaining. You should note that this is the full 2½-hour Broadway show production. It is the unabridged performance utilizing the identical costumes, sets and music score as the original Broadway version. Starwater is a wonderful blend of technology and live performers. However, it lacks an identifiable theme or purpose other than to WOW you with great singers and musicians performing while suspended in mid-air, acrobatic performers emerging from the ceiling and floors and providing high-tech back drops and unique special effects. We were very fortunate to see William Close (creator/producer/performer) perform on his Earth Harp in Sonic Odyssey, as he informed us that he will be leaving the show in two weeks to work on his Super Bowl appearance and he will be replaced with a comparable performer. The Royal Caribbean singers and dancers were simply incredible! I suggest that you arrive at least 20 minutes prior to all show times, as the good seats always fill up very fast and one designated family member always arrives earlier to save/hold seats for their entire party.
New Year’s Eve Celebration - this was “the” New Year’s Eve to always remember and it will be very hard to top it when comparing entertainment options, partying atmosphere, fun and excitement. Passengers were provided with a long list of partying options that included a Family Glow party in the Sea Plex, a Times Square Pool Deck Dance Party with CNN’s global countdown broadcasting LIVE from the Quantum of the Seas with Cathy Griffin and Anderson Cooper, a Reggae Caribbean band playing in Boleros and the big band sounds from the Quantum of the Seas 10-piece orchestra in the Music Hall. There were balloon drops all of the ship and everyone was in a partying mode throughout the early morning hours.
Activities - we enjoyed lots of the other activities such as working out in the Vitality Fitness center every day, driving bumper cars, playing air hockey and foosball, taking a ride in North Star, rock climbing, surfing and boogie boarding on the Flowrider and relaxing in the hot tubs. There was always something to do and many activities to choose from.
Service - In general, we had hardly any complaints with the personal service from any cruise staff member that we interacted with. Service was friendly and professional; we never encountered a rude or unhelpful person. All were smiling and accommodating. Our stateroom attendant, Mary Joy, was exceptionally pleasant, friendly and was very visible throughout our cruise. The only issue we experienced had to do with the shore excursion contractor at Cape Canaveral, where hundreds of cruise passengers had to wait over 45 minutes just to take a bus back to the ship. This delay caused tempers to flare as several passengers were about to miss their dining and entertainment reservations. The worst part was the lack of communication from the transportation employees in providing the status of the delays and there wasn’t a “supervisor” or responsible person to voice our concerns with at Cape Canaveral; no one seemed to be IN CHARGE.
Disembarkation - we opted to participate in the self-assist program, where you leave your luggage in your room on the last night and then walk off the ship with your luggage in tow the next morning without any crew assistance. We finished breakfast at 8:30 a.m. in the Windjammer, went back to the room to pick up our luggage, took the elevator to the 5th floor and just walked off the ship around 9:00 a.m. Once off the ship we flew through customs and headed to the parking to get our car. The process was effortless.
The positives definitely far exceeded our negatives on this cruise, as the negatives were just minor hiccups that we quickly got over and accepted. We had an awesome cruise on board a very advanced, state-of-the art, high-tech ship. Overall we had an amazing cruise and would have no hesitations to book on the Quantum Class again.
 
swarshaw’s Full Rating Summary
Enrichment Activities
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Cabin Review

Cabin 11275
We had two adjoining large interior virtual balcony rooms (11275 & 11277), which provided ample amounts of storage and lighting options. The virtual balcony was working as designed and provided high definition real time exterior images, including beautiful sunsets. The bathroom is even equipped with an automatic night light when the main bathroom light is turned off. We were also impressed with the clear glass curved shower door and the never ending supply of very hot water to ensure a pleasurable shower experience. We slept very well on the comfortable beds and the large flat screen TV in front of the bed was the icing on the cake.
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