We were so looking forward to five days with our daughter, her husband and our toddler grandson. We reserved two connecting junior suites and immediately went to guest relations to request in room babysitting for every evening from 8 to 11 so the adults could peacefully dine together as the cruise was in celebration of my husband's 70th birthday and retirement. We were promised that if we couldn't get the babysitting every night for sure we would get it the night of his birthday when we had reservations in the steakhouse Chops. For some reason, since we cruised with another young grandchild 7 years ago to Bermuda and had no problems getting in room babysitting, they now need two people in the room at all times. The ship is advertised as having a capacity of 3,800 but had 4,400 on it this cruise. 1,200 were children. We never got the babysitting. We had to cancel Chops and take turns eating dinner or go at 5:30 and march the child around outside as dinner took close to two hours every night. It was enough to eat at the buffet upstairs for breakfast and lunch. The Buffet was lackluster and crammed. The servers tried their best considering the crowds to clean off the highchairs over and over again. The junior suites are lovely. Very large with a very large balcony with two lounges and a table and chairs. The room was kept clean but we never got towel animals, no chocolates like Princess or fruit . The walk in closet is fabulous. We had reserved the ice show on line before we left and only found out that they had cancelled our show and put us in at 9:00 the night before without telling us. So no ice show. The only entertainment we were able to get to was the last show "Saturday Night Fever" Honestly, I was amazed that the quality was so good. The singing was O.K., the dancing as good as Broadway and the star was magnetic. But people were allowed to save whole rows of seats. Still it was very enjoyable. The ship is built for children and they were having a ball with a large pool, miniature golf and arcade just for them. Even though there was a room with baby sitting where you could leave your child, we chose not to as we felt uncomfortable when we checked it out. We did use a room on deck 14 called Cloud Nine that had mats and toys to play with except for the day we went up and half the toys were gone. A complaint quickly restored the toys. They had a splash pool for babies who wore swim diapers. A long list of rules on the pool's edge was totally ignored. One day we had the pool closed down when we found feces on the edge of the pool. They cleaned and sanitized the pool and from then on someone stayed close by to watch. The deck was always filthy. I think there were lot of slobs on board and even though they vacuumed every night, it wasn't enough. The food in the dining room was very good, sometimes delicious. We had a wonderful table for two with a view of the ocean and a terrific waiter. But the two lights over the table were out and never replaced the whole cruise. You just felt that maintenance was slipshod. The same in the toilet in our cabin which had black granules every time you flushed. We had someone come up and they just shrugged their shoulders. For Belize we stayed on board and babysat and our daughter and her husband went on the ceremonial cave tubing trip. They loved it and said it was fantastic but the tour left over an hour late and didn't get back until 6:30 instead of 4. She was frantic as the tender returned just before the ship left port. For Cozumel we did Resort- for- a Day on line and went to the Cozumelena Hotel ( all inclusive food and drink) for $50 a person on the beach. It is a 15 minute $20 taxi ride from the pier and has a beach. It was fine. At the last Bingo they gave away a cruise but instead of the usual Blackout card they did an X as they ran out of time. Three people shouted Bingo and they had to have a run off with one girl who thought she had won in tears. Lots of poor choices. This was our 6th Royal Caribbean cruise. Disembarkation was a nightmare. No signs, no help, an hour wait in a hot line for customs, no one with water ( after all you are already history) Would I go again? Not sure I would.