I have just returned from a Christmas cruise on Voyager of the Seas to the South Pacific To say it was a disappointment is putting it mildly. The food in the main restaurant was of such poor standard that most people opted for the Windjammer buffet (half of the seating was closed off nearly every day) and was closed from 3pm to 6.30pm. The menu hardly changed for the whole cruise and there was no special menu for Christmas day at all. Breakfast was always the same. The temperature of the hot dishes was nearly cold most of the time. The queue for espresso coffee (to be paid for) meant a wait of over half an hour sometimes. There was no provision for specialty morning or afternoon tea.
The lifeboat muster on the embarkation day was a laugh. The crew checked the cabin off but did not cross off the number of guests in each cabin. Hopefully in the event of a real disaster the system would have improved. This is my eleventh cruise and the first with Royal Caribbean and will be the last with them. Embarkation procedure worked efficiently probably because of the online checkin. Debarkation was efficient, probably because everyone was anxious to get off this ship.
My cabin was well serviced twice daily and the bed linen and towels were excellent. Unfortunately the quilt was very heavy and unsuitable for summer cruising and the air conditioning did not work. I resorted to opening the balcony door at night to be comfortable. The cabin steward was very obliging. No complimentary toiletries were provided - only soap and shampoo. One benefit was an electric jug and tea and sugar, but no milk or coffee. The walk from my cabin to the elevators was long - only two elevator stations for such a large ship is ridiculous.