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My family and I recently went on a cruise on Voyager of the Seas to New Zealand, leaving the 9th December from Sydney and returning on the 20th of December. This is our second cruise with Caribbean, the first being on Rhapsody of the Seas, which we absolutely loved. Firstly, we all thought that the ship itself was pretty amazing. The facilities and the overall look of the ship were fine. It was very clean and our room attendant was really lovely and nothing was too hard for him. Unfortunately, that’s where the positives end. This cruise was SO incredibly crowded. We had to line up for up to half and hour just to get a cup of sub-standard coffee. The Windjammer was completely over crowded for every meal. It was impossible to hold a table and leave it to go and get seconds, as upon our return it was ALWAYS snapped up by other passengers. The food in the Windjammer was very average at best. The food in the restaurant, however, was marginally better. There was no actual little cafes available for during the days when meals weren’t available to us in the buffet or restaurant. The only place we could get snacks was along the Promenade and that food was rubbish. On Rhapsody they had lovely little beef rolls and salads to snack on during the day. The service was completely different to our first cruise. On Rhapsody, we had wait staff constantly asking us if we needed anything. We didn’t have to walk through the crowds to find a drink. With the Voyager, it was the opposite. We could barely ever find available (not-run off their feet) staff to ask for things or direct us to places. Waiting for lifts became a nightmare and in the end, I used the stairs - this is the first cruise i've ever been on where I was forced to lose weight, not just from using the stairs everywhere, but also the lack of good decent food. (so i guess that had it's positives) I enjoyed the spa days that i had on board. I had four or five various treatments done and even though they were all lovely and relaxing, the hard sell at the end was VERY annoying. One lady even sat silently staring at me after her sales pitch, until I’d made a commitment to purchase the products (which in the end i refused to do). The service was so stretched to its limits, that I even had the gratuities reversed, something I have never done before. I then made sure the people who deserved our tips, received them.  

Never Again

Voyager of the Seas Cruise Review by cocobella18

1 person found this helpful
Trip Details
My family and I recently went on a cruise on Voyager of the Seas to New Zealand, leaving the 9th December from Sydney and returning on the 20th of December. This is our second cruise with Caribbean, the first being on Rhapsody of the Seas, which we absolutely loved.
Firstly, we all thought that the ship itself was pretty amazing. The facilities and the overall look of the ship were fine. It was very clean and our room attendant was really lovely and nothing was too hard for him.
Unfortunately, that’s where the positives end.
This cruise was SO incredibly crowded. We had to line up for up to half and hour just to get a cup of sub-standard coffee. The Windjammer was completely over crowded for every meal. It was impossible to hold a table and leave it to go and get seconds, as upon our return it was ALWAYS snapped up by other passengers. The food in the Windjammer was very average at best. The food in the restaurant, however, was marginally better. There was no actual little cafes available for during the days when meals weren’t available to us in the buffet or restaurant. The only place we could get snacks was along the Promenade and that food was rubbish. On Rhapsody they had lovely little beef rolls and salads to snack on during the day.
The service was completely different to our first cruise. On Rhapsody, we had wait staff constantly asking us if we needed anything. We didn’t have to walk through the crowds to find a drink. With the Voyager, it was the opposite. We could barely ever find available (not-run off their feet) staff to ask for things or direct us to places. Waiting for lifts became a nightmare and in the end, I used the stairs - this is the first cruise i've ever been on where I was forced to lose weight, not just from using the stairs everywhere, but also the lack of good decent food. (so i guess that had it's positives)
I enjoyed the spa days that i had on board. I had four or five various treatments done and even though they were all lovely and relaxing, the hard sell at the end was VERY annoying. One lady even sat silently staring at me after her sales pitch, until I’d made a commitment to purchase the products (which in the end i refused to do).
The service was so stretched to its limits, that I even had the gratuities reversed, something I have never done before. I then made sure the people who deserved our tips, received them.
 
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