Navigator of the Seas Review

4.5 / 5.0
2,293 reviews

Disappointment on the Navigator

Review for the Western Caribbean Cruise on Navigator of the Seas
User Avatar
crowleycruiser
2-5 Cruises • Age 40s

Rating by category

Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service
Cabin

Additional details

Sail Date: Dec 2014
Cabin: Promenade Stateroom

We were very excited to join the royal loyal following of RCI only to be met with disappointment after disappointment on this, our first (and possibly last) cruise with RCI. This was not only the Christmas cruise but it was our honeymoon as well. A few highlights:

1) Our a/c was not working properly and our room never fully cooled. They tried to fix it - once - but it did little to alleviate the problem. Actually, the whole ship was overheated - we were sweating at dinner, walking in the halls and for SURE in the un-airconditioned elevators.

2) Service was sub-par. Our server was exceptionally awful and rude and eventually just 'left the ship' when we docked in Jamaica (his home country). Room service attendant sighed at me and argued with me (claiming they had NO salads with chicken on them, which was untrue and she later realized), etc.

Cabin Review

Promenade Stateroom

Cabin PR

The room was tiny and cramped. Even though this ship just got out of dry-dock in April, the fixtures were old and corroded, the carpet gross-looking and the wood all dinged up. The pictures/art were all dated-looking and bleh, overall a bad experience.

4 Helpful Votes
previous reviewnext review

Find a Navigator of the Seas Cruise from $208

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.