Just been on the Thomson Dream on the Transatlantic Sunrise and was very disappointed with many aspects of it. Whilst we were more than happy with food and cabin we thought the general entertainment could have been better. Although the dancers/singers etc were all talented we saw the same shows on the Dream 2 years ago so Thomson start thinking new shows please. Our holiday this year was totally spoilt by there being a very bad chesty cough/virus on board of which we both got it very near the start of the holiday and spent quite a few hours over a period of time in the hospital along with many many others passengers all of which had very expensive bills at the end of treatment (hopefully all insurances will pay up) The consensus from the ship THERE IS NO ILLNESS ON THIS SHIP they were still denying it as many more passengers were being treated. It was felt amongst many passengers that hand sanitising was not being adhered to as it should, the question was asked why there were no staff making sure this is done and was told it takes up too many staff at one time and as for the cost of treatment why does the it have to be so expensive.

Also there were major problems with the lifts so many times they were out of order and you either had to wait an age for one to come along or struggle with the stairs which was a real problem to quite a lot of passengers. A receptionist was heard to say when a complaint was made about the lift situation - well you could use the stairs - this is not the sort of comment you want to hear. Thomson have just spent a lot of money on refitting certain areas but we felt important things such as the lifts should have been renewed. Just so you know the waiting staff and cabin stewards were as usual brilliant a real credit to themselves.

This was our 4th time on the Dream and will unfortunately be our last.