We found the cruise director and 31 days of entertainment to be excellent. Our ocean view room was very comfortable. However we were on the promenade deck and had to keep our drapes closed. Our cabin steward and waiters were excellent. We were satisfied with the tours we took.
This was our 15th cruise on Holland America Line. We don't plan to sail with them again in the near future. The food was the worst we've ever had on any cruise line. The meats were tough. The Thanksgiving meal was a farce. The desserts weren't worth eating. We lived on the popcorn from the movie theatre. The Lido deck was the worst ever. Many on the ship came down with a bronchial condition. I believe this tied into the unsanitary conditions for obtaining beverages on the Lido deck. Since the ship is going to be gutted and redone in Oct. the main areas are clean, but not being maintained & serviced properly.
The reward program is ridiculous on this line. The most you get for 4 star Mariner is free laundry. Wifi would be much more appreciated. Everyone ran off the ship to look for a wifi connection to check on family and friends.
No problem with the cabin other than we had to keep the drape closed.