Carnival was not "up front" with it's guests for this cruise. A lot of us didn't realize until it was too late, that the Miracle has been having propulsion problems since early this year, and decided to continue operation of the vessel, which is now scheduled to go into dry dock in early 2015. Because the ship couldn't cruise at normal speed, we had a multitude of itinerary changes. We arrived late a some ports and in the case of Maui (the highlight of the trip), we totally missed it and we were compensated with 1/1/2 hour in Kona and a $200 credit. The stop off at Ensenada at the end of the cruise was at 8 pm rather than 3 pm. The ships crew blamed everything on the "weather"...which none of us could believe. 2 of our 4 excursions were canceled and debarkation as well as the tendering process was a gaggle!!
It also appears as if Carnival is also cutting back on service personnel. We had to go to the bar most of the time (whether inside or outside) to get our own drinks...on previous cruises we could barely turn around when someone was asking to wait on us. Not to mention the internet and TV service were totally unreliable. When we asked about it, the cruise director said that there was no "satellite service" in the ocean???? REALLY......most folks on this trip were seasoned cruisers, so we knew better. We spent $50 just trying to confirm our upcoming airline flights on the internet...but they did refund us for that. It's just a hassle to stand in line for 2 hours at guest services to try and get anything taken care of.
I will say our cabin steward was top notch...but they always are. It was truly a disappointment, especially since we had booked the cruise a year in advance. We realize that things come up and if it had happened that way it would be different, If they had just been "up front" with us in advance, we wouldn't have had a problem with it. They definitely made the wrong call!! This is really the first bad experience we've had with Carnival....just wish it hadn't have been on such a long trip. It's the first time I couldn't wait to get off of the ship and go home!!
This room is HORRIBLE!! It is located on the 8th floor just under the lido deck and kitchen. The beating, banging and scraping starts about 2am and doesn't quit until late in the evening. We had to get a fan from guest services just to be able to sleep......the room itself was very nice...but it's all about location. Steer clear of this room and anything around it. Its a shame because this cabin is considered an upgrade because it's so high up...I will say that it is somewhat convenient. I would rather walk a little further than take a chance on this room.