This was out 81st cruise (12/14 Norwegian Epic sailing) and we did not have very high expectations. This was not the most luxurious cruise we have ever taken but one of the most satisfying. The crew is the friendliest and most helpful we have encountered including those on upper scale lines like Crystal, Celebrity, Holland, Radisson etc.etc.
We had a handicapped balcony cabin at the rear of deck 13 and this was the most accommodating cabin we have ever had with more than ample room to manuver the mobility scooter. The bathroom was very large with wonderful shower facilities. The sink in the main part of the room was different but not a problem. One small suggestion would be to place the sink next to a counter with an opening underneath for a chair since some handicapped passengers cannot stand to use the sink. There also was not a chair or couch in the room but we brought one in from the balcony and it worked fine for my husband. The room was VERY clean and the bed was exceedingly comfortable. If you like firm or semi-firm pillows consider bringing your own as theirs are very soft - not a problem for us though.There is an immense amount of storage in the room. The carpeting did need to be replaced but the rest of the cabin was pristine (and I am a cleanliness nut) so I notice everything.
I fell in the middle of the night (my fault totally) and my husband could not help me get up and had to call for help. Four security officers responded and were kind as well as concerned and got me off the floor and back in bed - no easy task. A medic accompanied them but the only damage done was to my pride. The ship responded immediately and the staff could not have been more helpful.