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This was a horrible cruise. Chaos and pandemonium at embarkation. 3 hrs queuing with no explanation or organisation. Many people either missed their evening meal or were too exhausted to go down to the dining room. Lack of hand sanitizers, especially around the pizza bar in the buffet. I complained to maitre d'i. He said he would be picking up 6 more in Tenerife! They clearly don't value our health on MSC Armonia. If you don't like cigarette smoke, stay away. Half the pool deck is devoted to smokers along with areas in other bars and they even have a dedicated bar. For 3 days we had no lights in our cabin and the air conditioning blowing out cold air. The lifeboat drill was a joke. 2 youngsters running it hadn't got a clue. It lasted for about 1 minute, slice ce wasn't called for and I was told by a fellow sea-faring passenger that the life jackets were old and out of date, safety wise. You rarely see an officer about the ship and beware if you do, they barge ahead into lifts, up staircases etc, never a nod or acknowledgement and they are scruffy, dirty shoes and creased trousers. Whole experience was horrible. Haven't even mentioned the dining room food yet. On the plus side there was an excellent pizza chef who seemed to be at his post 24/7. The flamenco night in the theatre was excellent. One of best I have seen. Our waiter in dining room was good but, without saying as much, even he knew he was serving rubbish. Our cabin lad was very pleasant too and helpful. But it needs more than a few well intentioned staff to make this a good cruise. Armonia is a nightmare.

Never again

MSC Armonia Cruise Review by Concordia2b

1 person found this helpful
Trip Details
This was a horrible cruise. Chaos and pandemonium at embarkation. 3 hrs queuing with no explanation or organisation. Many people either missed their evening meal or were too exhausted to go down to the dining room.
Lack of hand sanitizers, especially around the pizza bar in the buffet. I complained to maitre d'i. He said he would be picking up 6 more in Tenerife! They clearly don't value our health on MSC Armonia.
If you don't like cigarette smoke, stay away. Half the pool deck is devoted to smokers along with areas in other bars and they even have a dedicated bar.
For 3 days we had no lights in our cabin and the air conditioning blowing out cold air.
The lifeboat drill was a joke. 2 youngsters running it hadn't got a clue. It lasted for about 1 minute, slice ce wasn't called for and I was told by a fellow sea-faring passenger that the life jackets were old and out of date, safety wise.
You rarely see an officer about the ship and beware if you do, they barge ahead into lifts, up staircases etc, never a nod or acknowledgement and they are scruffy, dirty shoes and creased trousers. Whole experience was horrible. Haven't even mentioned the dining room food yet.
On the plus side there was an excellent pizza chef who seemed to be at his post 24/7. The flamenco night in the theatre was excellent. One of best I have seen. Our waiter in dining room was good but, without saying as much, even he knew he was serving rubbish. Our cabin lad was very pleasant too and helpful.
But it needs more than a few well intentioned staff to make this a good cruise. Armonia is a nightmare.
Concordia2b’s Full Rating Summary
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Cabin Review

Cabin 9012
Not sure of cabin category. Room very small and window so dirty you could hardly see out. Cleanliness as far as I could see was OK although bathroom corners were a bit scummy
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