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Viking representatives met us at the airport and offered help with baggage, answering questions, and provided overall information. The Hotel Movenpick staff, for the most part were courteous. The receptionist at the desk when we arrived spoke curtly and seemed to recite a "rule book." The Concierge, however answered questions, gave us needed information, and assisted us with storing our luggage. The Viking representative at the hotel was outstanding. We found the ship staff to be gracious, accommodating and attentive. The staff kept the ship clean and orderly; all maintained an air of professionalism, yet maintained a warm and friendly attitude. We thoroughly enjoyed the shore excursions and found that they offered an outstanding snapshot of the history and culture of the area. One of our favorite sites was the Music museum; the chocolate factory in Colon also is on the top of the list. Our guide in Colon was bright and entertaining. He proved to be hard act to follow as we continued on the tour. Disembarkation was smooth. We appreciated the assistance Viking provided at the airport in Switzerland. I definitely recommend this company. We are planning to go on another Viking cruise in the near future.

Rhine cruise

Viking Helvetia Cruise Review by saw1

Trip Details
Viking representatives met us at the airport and offered help with baggage, answering questions, and provided overall information. The Hotel Movenpick staff, for the most part were courteous. The receptionist at the desk when we arrived spoke curtly and seemed to recite a "rule book." The Concierge, however answered questions, gave us needed information, and assisted us with storing our luggage. The Viking representative at the hotel was outstanding. We found the ship staff to be gracious, accommodating and attentive. The staff kept the ship clean and orderly; all maintained an air of professionalism, yet maintained a warm and friendly attitude. We thoroughly enjoyed the shore excursions and found that they offered an outstanding snapshot of the history and culture of the area. One of our favorite sites was the Music museum; the chocolate factory in Colon also is on the top of the list. Our guide in Colon was bright and entertaining. He proved to be hard act to follow as we continued on the tour. Disembarkation was smooth. We appreciated the assistance Viking provided at the airport in Switzerland.
I definitely recommend this company. We are planning to go on another Viking cruise in the near future.
saw1’s Full Rating Summary
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Cabin Review

Cabin 336
Our cabin presented an issue. We recommend that when booking with Viking River cruises, make sure your cabin is not at the back of the ship. Although on the third floor, we heard the motors all night - and loudly. We took this information to the Hotel Manager who stated,"No one has ever complained about this before." We found this difficult to believe; however nothing could be done to rectify the situation. To his credit though, he offered us a beautiful fruit platter and a bottle of wine in our cabin.
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