We just got off the Vision 11-29-14 sailing, arrived back on 12-6-14. Long lines and slow at check in, friendly staff, we were told it was because they take your picture at check in desk now. We had a great time on our cruise. We found the staff to be very friendly. We had the best room steward Willey Fernandez, he was outstanding. We had the My Time Dinning and had no problems with this. We had excellent service in the MDR and Giovinis and we enjoyed the food. We had some really good meals in the MDR (the Turkey dinner 1st night and the best Beef tenderloin it melted in your mouth and the Duck just to name a few) But the Best Meal was our last night at Giovinis!! We had the filet outstanding service and meal! We ate most mornings at the Park Cafe (they open @ 8am) really good. We also love the roast beef sandwich for lunch at Park Cafe. We did not like the Eggs Benedict in the MDR they were terrible. We had fantastic bar service, Melvin in the Royal Crown Lounge was great! We really enjoyed this cruise as our 1st one as Diamond members we had the best service at the cocktail hour in the Diamond lounge provided by Maurice and Sams! This was 2nd cruise on the Vision last time we were on 2012 on 11 day Southern Caribbean cruise before the refurbishment. We would cruise on VOS again.