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Our itinerary was to be St. Maarten, St. Thomas and Coco Cay. A bearing on a prop needed work to keep from causing a $100M repair later. There was NO issue with the ship's ability to sail or maneuver - this was a precautionary, proactive approach. We received emails, texts and phone calls the day before indicating we would now sail to Nassau (where the repair work was done), Cozumel and CocoCay. We later heard that our scheduled days in St. Maarten and St. Thomas were rainy and windy. We had beautiful weather in all our ports. Disappointing at first but the compensation was good. In a balcony we received $450 credit which we could use as OBC or it would be refunded in a check as well as 25% of the cruise fare for this cruise (not tax, gov. fees or port charges) per person on a future sailing within a year. We are booked for December 2015 and they will let us apply it for both people. That translates into about $900 bucks - generous we think. We still had a good time. It beat shoveling snow! Freedom is due in dry dock for a 3 week rehab. It needs it in some areas but still a very beautiful and well appointed ship. Some passengers think that a few of the cabins need some major work. Our cabin was fine. Seemed like a lot of new crew. A bit inexperienced some times. I think they took some of the best and reassigned them to Quantum and the newbies were training in. Service at our table and in our cabin was great. They did have a crew fire drill on the first day at sea and the pool bars were closed except for one and it had only one bartender. Wait was about 20 minutes for a drink -- poor staffing plan on the bar managers part. The Solarium pool was a bit low on water. The vacuum created by low water made a really irritating sucking sound when the ship rocked and one side of the shelf was without water. The remedy was to simply add about 2 inches of water but apparently NOBODY knows how that is done. Towels were readily available and you did not need to keep checking them out and in at the pool. Only on the days you took them ashore. Nice not to have that hassel everyday. We noticed a significant increase in obese passengers, passengers with mobility issues, carts, wheelchairs scooters, canes etc. I also believe the average age of passengers when up by about 10 years from our previous cruises. Waits at elevators were long due to all the scooters needing the space. Two in a car and it was full. Very irritating. Would have preferred that they assign one or two elevators for mobility issues and let the rest run as usual. Mobility issues also caused lots of traffic jams on the Promenade and trying to get thru the Casino or around in the Wind Jammer. The issues of mobility and obesity are going to need serious attention from the industry if they want to continue to fill the ships (at least in our opinion). Reasonable accommodations need to be made - the just let it ride isn't working well. We thought the food was good. The selection was varied and the quality well managed. Bahamas are not warm in the Nov. to March timeframe. Would rather go farther south. Water is too cold. We think the private island of CocoCay needs a lot of development. Rather limited in activities. Not a big deal and not all that exciting if it is one of your only ports of call. The itinerary needed a kick up but they did what they could and we were out of the snow and cold. You need to make your own fun sometimes. Not complaining just telling you what I think.

Re-route Due to Technical Issue

Freedom of the Seas Cruise Review by marymarie

Trip Details
Our itinerary was to be St. Maarten, St. Thomas and Coco Cay. A bearing on a prop needed work to keep from causing a $100M repair later. There was NO issue with the ship's ability to sail or maneuver - this was a precautionary, proactive approach. We received emails, texts and phone calls the day before indicating we would now sail to Nassau (where the repair work was done), Cozumel and CocoCay. We later heard that our scheduled days in St. Maarten and St. Thomas were rainy and windy. We had beautiful weather in all our ports. Disappointing at first but the compensation was good. In a balcony we received $450 credit which we could use as OBC or it would be refunded in a check as well as 25% of the cruise fare for this cruise (not tax, gov. fees or port charges) per person on a future sailing within a year. We are booked for December 2015 and they will let us apply it for both people. That translates into about $900 bucks - generous we think. We still had a good time. It beat shoveling snow!
Freedom is due in dry dock for a 3 week rehab. It needs it in some areas but still a very beautiful and well appointed ship. Some passengers think that a few of the cabins need some major work. Our cabin was fine.
Seemed like a lot of new crew. A bit inexperienced some times. I think they took some of the best and reassigned them to Quantum and the newbies were training in. Service at our table and in our cabin was great. They did have a crew fire drill on the first day at sea and the pool bars were closed except for one and it had only one bartender. Wait was about 20 minutes for a drink -- poor staffing plan on the bar managers part. The Solarium pool was a bit low on water. The vacuum created by low water made a really irritating sucking sound when the ship rocked and one side of the shelf was without water. The remedy was to simply add about 2 inches of water but apparently NOBODY knows how that is done. Towels were readily available and you did not need to keep checking them out and in at the pool. Only on the days you took them ashore. Nice not to have that hassel everyday.
We noticed a significant increase in obese passengers, passengers with mobility issues, carts, wheelchairs scooters, canes etc. I also believe the average age of passengers when up by about 10 years from our previous cruises. Waits at elevators were long due to all the scooters needing the space. Two in a car and it was full. Very irritating. Would have preferred that they assign one or two elevators for mobility issues and let the rest run as usual. Mobility issues also caused lots of traffic jams on the Promenade and trying to get thru the Casino or around in the Wind Jammer. The issues of mobility and obesity are going to need serious attention from the industry if they want to continue to fill the ships (at least in our opinion). Reasonable accommodations need to be made - the just let it ride isn't working well. We thought the food was good. The selection was varied and the quality well managed.
Bahamas are not warm in the Nov. to March timeframe. Would rather go farther south. Water is too cold. We think the private island of CocoCay needs a lot of development. Rather limited in activities. Not a big deal and not all that exciting if it is one of your only ports of call. The itinerary needed a kick up but they did what they could and we were out of the snow and cold. You need to make your own fun sometimes. Not complaining just telling you what I think.
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