We received a special offer for a balcony room for $369.00 per person for 7 nights on MSC Divina. The first night in the dinning room the steak was so tuff my wife and I both sent ours backs. They never even offered anything else. The food on the buffet was terrible.

The staff anywhere on the ship did not seen to care!

When I went to the guest services to complain about some things I was told I needed to talk to a MGR. I said which one? The staff is mostly Italian and do not seem to understand English very well and certainly are not acquainted with our culture. Read more