Norwegian Sun Review

4.0 / 5.0
2,170 reviews

The Sun has some problems

Review for the Western Caribbean Cruise on Norwegian Sun
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CruiserInMD
6-10 Cruises • Age 40s

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Sail Date: Nov 2014
Cabin: Balcony
Traveled with children

I would say that overall we had a good cruise, but as a ship, the Sun has some glaring problems. I've been on small ships before, and the size did not bother me. What bothered me was the layout of some of the areas. when the tables were set up outside the shops, barely one lane of traffic could get through the narrow space. And good luck getting through at all if there's a raffle going on. The flow in the Garden cafe is likewise very poor, with numerous traffic jams...and the ship wasn't even at full capacity. The atrium is very small. When photographers are set up, again the spaces are very tight and nearly impossible to navigate. You could get stuck in the aft of the ship on certain floors...there was just nowhere to go through and you had to go back up or down stairs or on an elevator. The elevators were VERY slow and often we waited for several minutes. If we were going up or down 5 floors of less, we always took the stairs. Perhaps the worst thing was the smoke from the casino, which drifted into the floors above and below. The champagne bar is usually a great space to hang out in, but we couldn't stay long because of the smoke. Plus if you wanted to access the stores, you had to walk through the casino unless you wanted to take stairs to circumvent it. Total pain. There were plumbing problems and carpeting had to be replaced while the ship was in motion. You couldn't hear the cruise director's or captain's announcements from your room, room tv (even though they said you could and we tried on the correct channel), and some public areas like the garden cafe....which meant we hardly ever heard the announcements! Very frustrating. The BEST thing about this ship was the aft dining off the Garden Cafe, which many bigger ships have removed entirely. Apart from the ship problems, service was generally good. Only once or twice did we receive outstanding service. On the first night in the Seven Seas dining room, we were told we needed to dress up from then on. It was entirely unnecessary and snooty- we were in nice jeans, which according to the dress code are ok, and sweatshirts since we were cold. The production cast was very talented. Some of the professional entertainment was sadly lacking. I will sail NCL again, but I really wouldn't want to sail on the Sun again.

Cabin Review

Balcony

Cabin BC

Our cabin was good. Very quiet at the front of the ship. Spacious, but the beds were REALLY uncomfortable. After talking to other guests, we think it was because the mattresses were old and need to be replaced. Balcony was nice.

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