Norwegian Jewel Review

4.0 / 5.0
2,357 reviews

Worst cruise ever

Review for the Western Caribbean Cruise on Norwegian Jewel
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dakotagypsy
10+ Cruises • Age 70s

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Additional details

Sail Date: Nov 2014
Cabin: Mid-Ship Balcony
Traveled with children

First I want to say that until this cruise, NCL was our favorite cruise (although that was our first cruise many years ago). After multiple cruises on Carnival (way to many), Celebrity, RCCL, and Princess, we were excited to be back on NCL for this family cruise with our two daughters, their husbands and children, and one set of in-laws. We loved cruising enough that both our daughters were married on cruises.

I should have known that this cruise was doomed from the beginning when NCL double charged my credit card for the final payment and then took almost two weeks correcting the error.

Our boarding experience was one of the best; although that may have been because we arrived very early and were some of the first to arrive. Unfortunately, that changed when my key didn't work for my cabin; leading to my first 45 minute wait at the guest services desk. Once I got to the desk, the service was quick and friendly as it was on all of my subsequent trips to the desk.

Cabin Review

Mid-Ship Balcony

Cabin BA

Our cabin was comfortable and well laid out. Could have used a bit more counter or vanity space but what we had worked.

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