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We just returned from a 4 night Thanksgiving holiday cruise on the Golden Princess. We have sailed on the Golden Princess previously but this time was definitely not like the first. Most of the dining staff and buffet staff were so unfriendly I couldn't believe it. Food was definitely not the best and on Thanksgiving evening they ran out of dressing and we sat down to eat at the first dining. When food was finally served (1 1/2 hrs after placing our order) it was cold and just plain not up to Princess standards. On two plates they actually put 2 chestnuts as the dressing! We finally had such poor service and food we just went to the buffet the next evening. At least we could get our food but the wait staff in that area were just as unfriendly. It was like they were all tired and did not want to serve you, after all, with automatic tipping they will get tipped whether they do a good job or not. Also if you ordered a drink at the dining table, the waiter had to go get it. Bar service needs to be returned to the bar staff as the waiters already have plenty to keep track of. The bartenders at the Lobby Bar were the best! John, Ferdinand and Delton! Wow do they know how to make drinks and were so friendly and nice. The pool bartenders were rude and one of them in the Vista Lounge actually challenged one girl in our party about why she didn't order when everyone else did! So rude! Production shows are always the same - nothing new. Hawley Magic show was very good. This was my 5th cruise with Princess. If this was my first cruise with Princess I don't think I would be a returning cruiser.

Worst Cruise experience ever!

Golden Princess Cruise Review by fun4amc

1 person found this helpful
Trip Details
  • Sail Date: November 2014
  • Destination: USA
We just returned from a 4 night Thanksgiving holiday cruise on the Golden Princess. We have sailed on the Golden Princess previously but this time was definitely not like the first. Most of the dining staff and buffet staff were so unfriendly I couldn't believe it. Food was definitely not the best and on Thanksgiving evening they ran out of dressing and we sat down to eat at the first dining. When food was finally served (1 1/2 hrs after placing our order) it was cold and just plain not up to Princess standards. On two plates they actually put 2 chestnuts as the dressing! We finally had such poor service and food we just went to the buffet the next evening. At least we could get our food but the wait staff in that area were just as unfriendly. It was like they were all tired and did not want to serve you, after all, with automatic tipping they will get tipped whether they do a good job or not. Also if you ordered a drink at the dining table, the waiter had to go get it. Bar service needs to be returned to the bar staff as the waiters already have plenty to keep track of.
The bartenders at the Lobby Bar were the best! John, Ferdinand and Delton! Wow do they know how to make drinks and were so friendly and nice. The pool bartenders were rude and one of them in the Vista Lounge actually challenged one girl in our party about why she didn't order when everyone else did! So rude!
Production shows are always the same - nothing new. Hawley Magic show was very good.
This was my 5th cruise with Princess. If this was my first cruise with Princess I don't think I would be a returning cruiser.
fun4amc’s Full Rating Summary
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The lock on balcony door was broken and we had to call for servicing on our balcony door 3 times before someone got there to fix it.
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