Explorer of the Seas Cruise Review by ftballref
- Sail Date: November 2014
- Destination: Eastern Caribbean
Food: the dining room food was just OK; some night the menu was, for me, unappetizing, so I went to the buffet and found a very nice selecton. BTW, you have to ask for escargot at dinner and lox at breakfast.
Lobster night was good.
Entertainment: just average, nothing to rave about, with the exception of the ice show, which was very well done and fun.
Service: if you met your room steward, good for you. Our small group had a good time at the Schooner Lounge where AJ and Hugh provided the type of service one would expect on RCL.
Crew: depending on who you asked, you could get different stories. The service desk was no help, mostly a smile and 'we"ll check into that' type of answer. The daily newlatter was full of errors, obviously not proofread. One day, for example the indicated we would be in Liberty City NJ the next day and folks heading to Newark airport should be prepard to debark early. In fact we were headed to Curaco!!
Debarkation: chaos, confusion, disorganizaton, rude workers and only 1 person from RCL to try to answer questions. Bages came out in a random order and good luck finding your bag...numbers were mixed. Add this to the fact that our arrival in Port Canaveral was at a different terminal than we departed from causing a great deal of confusion and a massive traffic jam as new arrivals tried to figure out where to go. Busses were provided to and from the ship to the parking garage (yipee).
There were some good things: as mentoned the service at the Scooner Lounge was what you would exprect. Also the Captain (Rick) did an excellent job with his daily noon briefing and he was visible around the ship, even at the buffet...plus he sang at the Diamond club cocktail party (decent voice, too).
And the ship's doctor, along with several passengers, helped save a life. One passenger had internal pbleeding and a call went out to passengers for blood...the response was, according to the doctor, overwhelming and saved the man's life..
I would rate this cruise a C at best...I'll think hard before going on RCL.
FYI: Explorer will be drydocked next year for a complete upgrade...much needed.
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