Quantum of the Seas Cruise Review by marcel39
- Sail Date: November 2014
- Destination: Transatlantic
Embarkation was not pleasant, although I made a pain of myself and got the attention of customer service and was whisked into the ship in 30 minutes. It was very confused at the pier (so much so that RC gave everyone a $300.00 cabin credit) We had our "SETSAIL" PASS all pre-done with pics and everything, but there was no direction or announcements so everyone went every which way.
Once on the ship we found our balcony cabin on Deck 10 roomy and comfortable. The bathroom was large with a good size shower and amenities. Entertainment was above board with Momma Mia and a night with Earl Turner. The ship was beautiful, the crew good (although sometimes they seemed lost), the food excellent, but the internet and drink packages much too expensive. (The internet and wifi didn't work as advertised so all money to purchase this option was refunded)..
What was complicated? You had to book your restaurants in advance on the internet. Some passengers waited until they were on board and then showed up any old time they pleased. The lines were long and no one cared until you made some noise. Shows and special attractions also had to be booked ahead of time. Why, are they making things so difficult? I booked a cruise so I wouldn't be bothered, now I have more chores to do. I hope they go back to just assigning tables with early and late dining and simplify this mess.
Disembarkation was no better. It took two hours to finally get off the ship, with another 1700 passengers to go at 10:30 AM.
With all this we would sail this wonderful ship again. Now that we know the ropes it should be easier to navigate the troubles. Royal Caribbean has a great ship here, they just need to adjsut some bugs and get it running properly.
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