This is my sixth cruise. Two on Carnival (fair), three on Celebrity (outstanding) and one on the Crown Princess (poor). My husband's luggage did not arrive at our room. We called several times and were told that they were still distributing the luggage. I went to the Cust Svc desk at 11:30. I overheard someone say that there was a lost luggage area. I went there and found the luggage (it had my husband's name on it, but no one had bothered to call us).
On day 2 we were told that the ship was out of Miller Lite (our favorite beverage). Later that night and other nights were found Miller Lite in other areas of the ship. They would not be bothered to stock the pool bar for us (we were a party of 12 who all drink Miller Lite).
Anytime dining was a joke. The description for anytime dining states that you can dine anytime. Ha. The Princess Patter stated that you would need to call a make a reservation for anytime dining. We called 5 nights for reservations and were told that the only times you could make a reservation were 6:30 and 8:30 (the same times as traditional dining).