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Crystal Serenity Review

5.0 / 5.0
Editor Rating
286 reviews
43 Awards

Underwhelmed

Review for Crystal Serenity to Canada & New England
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LUVTOKRUZ
10+ Cruises • Age 70s

Rating by category

Embarkation
Dining
Public Rooms
Entertainment
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Cabin

Additional details

Sail Date: Sep 2014
Cabin:

About boarding with very high expectations we were greeted by a truly beautiful ship. Lovely design, sophisticated and well-appointed without being overwhelming. The Palm Court is a particularly pleasant space for lounging and watching the scenery. Cabin comfortable and functional. Beyond that the cruise did not in any way live up to expectations.

The food in particular was not to our expectations. The embarkation day lunch is often tricky, but when the only thing that appealed was the polenta lasagna was the only appealing thing we were worried. With a cornucopia of hot sandwiches and burgers on the lunch menu for those tastes went in that direction there was little else for the rest of us who wanted something a little more interesting. The dinners likewise suffered from a lack of imagination and average quality cuts and types of meat and poultry.

The section of wine was adequate but again not sensational nor were the wines rotated particularly well. We had an excellent somellier, Lubomir, and our servers Jarryd and Nena were lovely, which made up for the disappointing dining experience. Despite the advertising, no one was interested offering us anything above and beyond what was on the menu.

Cabin Review

Cabin B

Comfortable.

90 Helpful Votes

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