Seven Seas Navigator Review

4.5 / 5.0
319 reviews

Improving

Review for the Western Caribbean Cruise on Seven Seas Navigator
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jgray37000
2-5 Cruises • Age 70s

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Sail Date: Nov 2014
Cabin: Penthouse Suite

Our first Regent cruise was on "Voyager" in June 2014. We enjoyed it so much that we booked this one from Miami to Cozumel, Roatan and Belize.

At first, we were disappointed with "Navigator." The warm, empathetic personal care we got on "Voyager" seemed to be lacking. Staff seemed very task-oriented, and not very personal-service-oriented. I mentioned this to the gentleman in charge of this area, and changes were immediately apparent. Staff priorities changed dramatically. We even overheard other diners mentioning it at breakfast. One man said to his wife, "Gosh. They cleared my empty dish right away!"

Kudos to Regent and to this manager for being receptive to passenger comments and wishes!

Cabin Review

Penthouse Suite

Cabin A

"Navigator's" suites were just as comfortable and well-equipped as "Voyager's." The walk-in closets were a bit smaller, but so is the ship. The HUGE bathtub was lovely. (We had a Handicapped" suite on "Voyager," so there was no tub.The ship is eminently ready for a re-fit. Though everything was kept very clean, the carpets and upholstry were stained, etc.

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