Our first Regent cruise was on "Voyager" in June 2014. We enjoyed it so much that we booked this one from Miami to Cozumel, Roatan and Belize.
At first, we were disappointed with "Navigator." The warm, empathetic personal care we got on "Voyager" seemed to be lacking. Staff seemed very task-oriented, and not very personal-service-oriented. I mentioned this to the gentleman in charge of this area, and changes were immediately apparent. Staff priorities changed dramatically. We even overheard other diners mentioning it at breakfast. One man said to his wife, "Gosh. They cleared my empty dish right away!"
Kudos to Regent and to this manager for being receptive to passenger comments and wishes!
"Navigator" is a pleasant, compact ship that fits into many smaller ports. There are fresh flowers everywhere, and lovely places to dine.
It IS plagued with an alarming vibration while underway. This is something Regent should address, even if it means taking the ship out of service for a while.
There is also a strong, very objectionable smell of cigarette smoke throughout much of the midship area on Deck 6. Surely, better ventilation of the Club Connoisseur, which is the smoking area, is possible.
I must say that Regent apparently has not looked carefully at the demographics of their passengers. A great many of our fellow passengers were elderly (one woman was 94) and many were using canes or wheelchairs. However, most of the shore tours planned by Regent required a very great deal of walking just to get to the tour. Unlike, say, the Carnival ships we saw at some ports, Regent does not provide a shuttle to the pier entrance, or to the tour itself. This caused us to have to cancel one planned tour and take another, and to entirely skip touring at another port. At Roaten, we would have missed the tour, which required an uphill walk of over a mile. Luckily for us, a Port Security officer took pity on us, both before and after the tour, and drove us in his golf cart.
"Navigator's" suites were just as comfortable and well-equipped as "Voyager's." The walk-in closets were a bit smaller, but so is the ship. The HUGE bathtub was lovely. (We had a Handicapped" suite on "Voyager," so there was no tub.The ship is eminently ready for a re-fit. Though everything was kept very clean, the carpets and upholstry were stained, etc.