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Quantum of the Seas Review

4.0 / 5.0
Editor Rating
480 reviews
4 Awards

Failure to WOW

Review for Quantum of the Seas to Transatlantic
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10+ Cruises • Age 70s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Nov 2014
Cabin: Superior Ocean View Stateroom with Balcony

Even the future cruise discount and $300 onboard credit can't make up for the many failures of the maiden voyage. It took over an hour of standing to get checked in and same to get off. The highly anticipated and much publicized high tech capabilities was a low tech bust. The Robotic Bar seldom worked, the Internet was slow if you could get on it, the cabin thermostat was frozen, the bumper cars were out of order, wait lines standing in the cold fir three hours inky to have it close down (twice) before you could get on--no reservation system, first come first serve, the poor dining service as orders lost with computer failures, poor service so dinners lasted hours, no fun activities until last day, boxes unpacked--two days to find toothpaste to buy for $6--poor design of ship so will not accommodate Quest, Love and Marriage etc. and on and on. Best thing on ship was Mama Mia which was flawless. Other entertainment was okay except one "comedian" who was offensive to gays and Asians. This was a total bust. We had a constant knocking from what we think was poor seal on balcony door but who knows--reported multiple times and never fixed. Had to sleep with balcony door open to eliminate house and get some sleep.

Cabin Review

Superior Ocean View Stateroom with Balcony

Cabin D2

Cabin was spacious and had extra storage in above the couch and above the bed areas. Nice size flat screen tv. Two closets. Small balcony but adequate. In room refrigerator locked and unstocked we assume as we couldn't use. Thermostat frozen so couldn't regulate temperature.

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