I have to report that unfortunately this is the worst cruise I have ever taken (and this was #77). There were SO many problems on this maiden voyage/transatlantic cruise that I can't believe that we actually made it across the Atlantic! Where to begin? Check in at the pier was a joke. There were a bunch of clueless people running around with IPads that tried to check people in. There was no rhyme or reason to finding a line to stand in to get checked in. When I found a line and stood in it for awhile and finally got to the check-in person their IPad would die and I would have to wait until they got a new IPad or look for a different check-in line to stand in. It took 1.5 hours to get on the ship.

The food was the worst that I have ever had on a ship, except for Jamie's Italian, which had the best meal I had on the ship. Food & service was excellent there. Chops no longer has creme brule for dessert which was always very good. Dynamic Dining is the worst concept ever and I will never sail on another Royal Caribbean ship that only offers that option. I much prefer traditional dining with the same waiter, assistant waiter and tablemates for the entire voyage. If Royal Caribbean insists on continuing Dynamic Dining, they should turn one of the free restaurants, preferably the largest one, back into a traditional dining room for those who like the traditional dining and their own waitstaff for the entire cruise. There was very little choice on any menu for me. What happened to the menus of yore, with 2 or 3 soups, a couple of salads, lots of appetizers, the always available and spa dishes and more? I could rarely even find one soup on the menu of any of the free restaurants. Royal Caribbean has cut WAY back on the quality of the food as well as the variety of dishes available in any restaurants. Not good RCI!

Service in all of the free dining rooms was below poor. There are no longer any assistant waiters and the service was AWFUL and SLOW. There is TOO much to do for the waiter by him/herself. It took a LONG time to get water, bread, tables cleaned off, etc. I walked out of breakfast at Americam Icon after waiting over an hour for french toast. Ridiculous! Royal needs to bring back assistant waiters to help the waiters and make the service run more smoothily and to get things done & food served in a timely manner. Plus the waiters had to use IPads to take food orders, so that took 3 times as long as usual to order. You can ask to share a table in the free restaurants (except for Coastal Kitchen) and most of my tablemates at the shared dining tables were very nice. Read more