We just got back from a 4 day Bahamas cruise on the Pearl. It was a partial charter for one of the Sixthman Concert series. The only reason we booked it at the last minute as the price. We ended up with a 2bd Suite for a steal.
The room was great but it was not very clean. We complained to the room steward right away and he did a great job of getting it clean and keeping it that way from then on. I can't say enough about him and he actually ended up providing the best service that we had from anyone.
My only other comparison for a Norwegian ship was with our Pride of America cruise last year. On that ship we also had a suite and the POA concierge and butler were far superior. I don't know why but the concierge never checked on us at all. I only saw her on about 3 occasions sitting in Cagneys when we were eating breakfast and she never engaged us in conversation unless we sought her out. This was the opposite of our POA experience where the concierge was checking on us at least twice per day.
The room was very spacious and great for a family of four. The balcony was rather small but the master bathroom was huge.