We expected some teething problems on a maiden voyage using new technology and were not disappointed. However the Operations VP Laura Posta was on board and played a true starring role. She fronted up and awarded every stateroom 300 dollars on the second day.......no reluctance just decisive leadership which was well appreciated by all the guests.

We had arrived at noon on Sunday to embark to encounters new embarkation system......not desks but mobile attendants with laptops dotted around and impromptu queues everywhere.......super idea on paper but total chaos in practice. A cross between a rugby scrum and a party game......back to the drawing board on this one methinks.

Onto the ship and no specific welcome or sail away given it was a maiden voyage but nevertheless still really exciting to explore the new ship and to compare itwiththeIndependance of theSeas which we usedregularly. Read more