Celestyal Crystal Review

4.5 / 5.0
241 reviews

Dissappointed

Review for Greece Cruise on Celestyal Crystal
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cathyfb
2-5 Cruises • Age 70s

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Sail Date: Oct 2014

I booked a 14 day classical Greek tour with a 6 day cruise of the Greek Islands with Istanbul and Kusadasi. While the tour was excellant, the Louise Cruise line was horrible. I upgraded my cabin from a standard inside to a standard outside. I'm a Scuba Diver and slept on metal decks of boats on overnight trips so I figured I was battle hardy. Besides this was listed as a destination ship, but then so was the "African Queen" We were on deck 2 which we shared with the crew. As I was unpacking, I saw a old boat come so close I thought we were going to hit. Wish I could post pictures here because I got a shot of the tire bumpers against the port hole.

Then for breakfast the next morning I had cereal because I'm not big on slimy eggs and undercooked bacon. About half way through, I said to my sister, it looks like there are bugs in the cereal. My sister didn't believe me so grabbed the bowl and then said, "Yep, there are antenna." She called the waiter over and he innformed someone else and next we had the head of the kitchen making apologies and saying they would make it up to us. He drew my sister a picture so I guess that was it. Dinner wasn't much better with tough steak and soup that was just gross. The unlimited drink package consisted of watery cokes. I began asking for cans and was told they ran out of coke by the 3rd day. You have to go through a waiter who gives you a receipt and that takes forever. Try to bring your own bottles aboard and skip the package. Trouble is there is no ice.

By the second day, we had water coming out of the bathroom floor. Black, moldy, water. A report to the desk was met with, the ship is going into dry dock next month. Repeated complaints finally got us moved up a deck but the A/C wasn't working. Multiple reports to the desk were met with "the engineer is busy writing reports and can't help." I guess so. Judging by my experience and some other people we talked to on deck 2, the ship was leaking.

Cabin Review

Cabin 2002

Don't get put on the 2nd floor no matter what.

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