This was beyond a doubt the worst cruise we have ever taken. Mob mentality existed from before we got on in Southampton until we went through immigration in Fort Lauderdale. RCCL had absoultely no control over those standing in line and we stood in many lines. I can't even call them lines since it usually was a very large group of people pushing and shoving to get in a door to something, the terminal in Southampton, the theater every night, the Diamond Loungs (although they didn't push and shove there), Studio B and every other venue we had signed up for We stood outside the terminal in SH for over two hours. There were people there who ocassionally tried to get the various loyalty classes of people in a certain area but they never followed through. When the doors did open it was a push and shove like I have never been in before. I rescued an older lady next to me who got separated from her husband and a man with a suitcase refused to let her pass to catch up with him. I finally got her to the door where an "official" took her hand and helped her in. The lines to the theater were long every night and the night CATS played it was even longer. Some folks stood in line for over two hours only to have people approach from the left and right side and slide in in front of them. When people complained to security his response was "we didn't tell you to come and stand in line for two hours". In all cases a set of ropes to delineate the lines would have made all the difference. A megaphone would have enabled more if not everyone to hear what those "in charge" were saying. Instead they yelled expecting 1.000+ people to hear them. It seemed as though no one cared except for those who had been standing there for two or more hours. They need to go to Disney and learn crowdn management. I really don't think they need three high end purse stores on one ship. Can't see them selling many Coach bags to those on a week long Caribbean vacation. Central Park is lovely but I can go to a park when I am home. When I am on a ship I would like to see the sea. Except for the theater and STudio B all the other public rooms were very small given that ship holds over 6200 people.
That being said - the shows were outstanding. The food in Windjammer was OK but I would have preferred to have the hot foods in one area and the cold foods in another. There was one nice area at the very back of the ship by the jogging trail that was a great quiet place to read a book. I would have enjoyed the pool more if it had been heated.
We never saw the Cruise Director, Drew, except on the stage or on TV and very rarely saw any of the other officers. They were pretty much invisible. I think everything cost more on this ship and the fact that there were more resturants with an up-charge than complimentary is a bit disturbing.
Our cabin was great with lots of storage and a very comfortable bed. I like the glass shower doors rather than a shower curtain. They could have attached the soap dish to the wall as it always seemed to be in the way. The balcony was a good size with plenty of room for the table and two chairs.. Our cabin steward was outstanding.