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Our third trip with Regent ( we've been with Seabourn and Silversea) and our second on Navigator, having done the San Francisco to New York leg last year, we opted for the NY to Montreal section. This was an unusual cruise for us as we were going from sun to decidedly cool weather. The other 6 star lines are very good in their different ways, but we do feel Regent staff seem to have that spontaneous friendliness which pervades - and yes we do know that they work all hours for months at a time. The Compass Rose really is excellent and one feels comfortable as a two or sharing a table. We personally would prefer the verandh/setti Mari to be service only in the evening with a change of appetisers as well. Some items in tureens for self service tend to dry a bit. Prime 7 is an excellent fine dining experience and performs well. Thankfully they seem to have reduced vegetables a bit so one is not so overwhelmed and the waste on plates (which we as elderly UK residents who had to eat up everything after the war hate to see) may be less. We had a penthouse suite which has similar configuration to others but a 'butler' service as well as the attentive housekeeping staff. An interesting experience and one which we enjoyed with an extremely pleasant and knowledgeable young man. Cabins have everything you need. Trips were good and interesting with one hiccup where a group was sent early to the tender without us - a learning point more fore the staff than us! In particular Sanguenay and Quebec City are not to be missed ( although perhaps you might see more of Chateau Frontenac if you visit on your own rather than for the group tea.) The odd hiccup and thought - the agents for transfer from the Hotel in New York were somewhat dysfunctional and might have come from Fred Carno's circus (Regent were aware of this from several members). In my last review I lamented the lack of a fourth restaurant like their other two ships, and similar sized ships on other lines ( but their 3 restaurants are good). I personally can't come to terms with tumblers provided for wine at lunchtime in the verandh, and the catering manager could only name one quirky hotel in Switzerland that does the same. Wine glasses were provided when requested! My wife and I can't come to terms with the somewhat boring and repetitive moves of the dancers and gymnasts - we could have walked into the theatre in any of our 3 Regent cruises and not known which one! Jean Ann Ryan needs a rethink. Other entertainment and particularly Crew Kapers were excellent. These are minor items because overall it is a five star/six star experience and there is plenty to keep even the most picky people (could that be us?) happy. We shall be back on Regent.  

Regent gives quality with friendliness

Seven Seas Navigator Cruise Review by Happy days 296

1 person found this helpful
Trip Details
Our third trip with Regent ( we've been with Seabourn and Silversea) and our second on Navigator, having done the San Francisco to New York leg last year, we opted for the NY to Montreal section. This was an unusual cruise for us as we were going from sun to decidedly cool weather.
The other 6 star lines are very good in their different ways, but we do feel Regent staff seem to have that spontaneous friendliness which pervades - and yes we do know that they work all hours for months at a time. The Compass Rose really is excellent and one feels comfortable as a two or sharing a table.
We personally would prefer the verandh/setti Mari to be service only in the evening with a change of appetisers as well. Some items in tureens for self service tend to dry a bit. Prime 7 is an excellent fine dining experience and performs well. Thankfully they seem to have reduced vegetables a bit so one is not so overwhelmed and the waste on plates (which we as elderly UK residents who had to eat up everything after the war hate to see) may be less.
We had a penthouse suite which has similar configuration to others but a 'butler' service as well as the attentive housekeeping staff. An interesting experience and one which we enjoyed with an extremely pleasant and knowledgeable young man. Cabins have everything you need.
Trips were good and interesting with one hiccup where a group was sent early to the tender without us - a learning point more fore the staff than us! In particular Sanguenay and Quebec City are not to be missed ( although perhaps you might see more of Chateau Frontenac if you visit on your own rather than for the group tea.)
The odd hiccup and thought - the agents for transfer from the Hotel in New York were somewhat dysfunctional and might have come from Fred Carno's circus (Regent were aware of this from several members). In my last review I lamented the lack of a fourth restaurant like their other two ships, and similar sized ships on other lines ( but their 3 restaurants are good). I personally can't come to terms with tumblers provided for wine at lunchtime in the verandh, and the catering manager could only name one quirky hotel in Switzerland that does the same. Wine glasses were provided when requested! My wife and I can't come to terms with the somewhat boring and repetitive moves of the dancers and gymnasts - we could have walked into the theatre in any of our 3 Regent cruises and not known which one! Jean Ann Ryan needs a rethink. Other entertainment and particularly Crew Kapers were excellent.
These are minor items because overall it is a five star/six star experience and there is plenty to keep even the most picky people (could that be us?) happy. We shall be back on Regent.
 
Happy days 296’s Full Rating Summary
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Cabin Review

Penthouse Suite
Cabin C 911
An excellent suite with superb housekeeping and a knowledgeable butler.
Deck 9 Suite Cabins