This was our 4th cruise, 3rd with RCI and worst. It started of with the utter chaos at Southampton waiting to board the ship, due to the deep clean and the Norovirus outbreak from the previous cruise that was being carried out on board the ship. We had received the e-mail to tell us about the deep clean so paid extra to our hotel to keep our room longer. But at 2pm we had to head for the ship. There was only one person from RCI outside the terminal to inform us of what was happening with no real success.
At about 4.30pm we get into the terminal and then onto the ship. Once on board it was straight to the muster drill, this was started before everyone was board, I got told afterwards that not all people got the muster drill until the next day. After the drill we were told that our cabins were ready....this was not true, the stewards were still doing the deep clean, and people were not very happy trying to get into their cabins. This was resolved at around 6.30pm lucky we opted for the 8.30pm dinner, the bags arrived in good time.
Due to the threat of the virus the Windjammer was not self service until breakfast on the Sunday as we left to go home. After a few days of being served like this I felt I was in the school dining room, the crew that served you food never took off the gloves after serving someone their food and handling their plate, and the crew that wiped the tables used the same cloth over and over again.